Staff DITA Information Architect

Requisition Number: 208399

External Description:

Staff DITA Information Architect

Location: Hyderabad, India

Considering COVID-19, we are still hiring but conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home to comply with current safety regulations. These roles will be required to be in the office once it is safe or restrictions are lifted. Read more on our response here: Teradata Response to COVID-19

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence. 

What’s the opportunity?

We are welcoming a Staff DITA Information Architect to our team of skilled technical communicators and content operation experts, as we form a new team of top talent in Hyderabad to work with our local development teams.

As an Information Architect at Teradata, you play an important role in the overall user experience as you analyze, design, and construct technical documentation deliverables for multiple formats, to help our half a million users efficiently perform their job.

Responsibilities

• Determine, communicate, and align appropriate architectural strategies for content deliverables. Examples include the use of filtering, versioning, reuse, metadata, etc.
• Perform advanced tasks in our DITA/CCMS environment, where attention to detail is of the essence.
• Work with content developers to consult and support content design and structure decisions.
• Determined to never hold anybody up, organize and prioritize your work to provide timely support and feedback to technical writers.
• Work with other Information Architects to align and approach content problems in a consistent and efficient manner. It’s essential that we keep our content aligned despite it being produced on opposite sides of the world.
• Publish approved content to our website
• Leverage your content management expertise to ensure our content is created, published, and maintained efficiently.
• Keep your skills current and actively contribute to evolving our best practices, identify opportunities to improve our content, and make our processes more efficient.
• As needed, manage cross-functional projects and strategic initiatives.
• As needed, author technical content. 

Minimum Qualifications

• A Bachelor’s degree, a technical background, and at least eight years of relevant experience
• Extensive experience and thorough technical knowledge of DITA XML and component content management systems (CCMS), enabling you to troubleshoot issues and develop effective architectural content strategies. We author using Ixiasoft CCMS and oXygen editor.
• Working experience of content development for enterprise level products.
• Service minded and positive collaborator. Ability to process writers’ requests in a timely fashion, and patiently educate others on tools and standards when needed.
• Excellent command of the English language. We use American English.
• Great attention to detail, but ability to also see the bigger picture and business needs.
• Curiosity, desire, and skills to excel within different areas of content production. You enjoy learning about new technologies, trends, and concepts as they come along.
• An understanding that standards should be both followed and challenged.
• Apt at being simultaneously self-reliant and collaborative. You can take an assignment and run with it, and take charge if needed.

Preferred Experience

• Product experience: Experience using or documenting analytics or database software and applications.
• Technical skills: Python, R, API, SQL, and Cloud platforms like AWS, Azure, and Google Cloud.
• Developing and publishing web HTML content, following SEO best practices.
• Developing documentation in an agile environment.
• Background in software testing or programming

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Hyderabad

State: Andhra Pradesh

Community / Marketing Title: Staff DITA Information Architect

Job Category: Engineering

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Hyderabad, Andhra Pradesh IN