Software Engineer

Requisition Number: 217998

External Description:

What you’ll Do:

In this role, you will leverage the latest server and storage technologies to facilitate the development and maintenance of optimized platforms for Teradata’s platform products. You will engage in projects alongside multiple team members, collaborating closely within and across teams. Primary responsibilities include:

• Testing new NetApp and Dell storage arrays and seamlessly integrating new storage technology into our on-premises platforms.
• Evaluating and integrating new hardware and software components, sometimes at pre-release stages.
• Collaborating with vendor/partners to ensure chassis design aligns with the requirements of our products and customers.
• Troubleshooting and diagnosing hardware, firmware, and system issues in coordination with vendors (RCA/CLCA).
• Developing tools and procedures to streamline the deployment and management of chassis.
• Driving process and tool enhancements, with a focus on automation, to bolster efficiency in change verification and problem resolution.
• Providing remote engineering support (HW/FW/SW) for internal product development teams and participating in infrequent after-hours Level 4 engineering support for Customer Services teams on a rotational basis.
• Conducting or coordinating failure analysis and devising corrective action plans (CLCA) for failed hardware.

Who You’ll Work With: 

You will join a dedicated team responsible for evaluating, designing, manufacturing, and supporting on-premises MPP systems.  This close-knit team is committed to the success of the hardware platforms delivering scalable enterprise analytics.  Reporting to the Sr. Manager of platform products, you will collaborate closely with three to five engineers.

What Makes You a Qualified Candidate: 

• MS/BS degree in Computer Engineering, Electrical Engineering, or Computer Science.
• 4+ years of experience with software development, server engineering, or related field.
• Proficiency in one or more programming languages: C, Python, bash, Golang
• Passion for coding and resolving issues within large-scale distributed systems. Strong debugging skills with a systematic problem-solving approach.
• Excellent communication and interpersonal skills to effectively engage and collaborate with diverse teams, vendors, and stakeholders.
• Ability to thrive in a virtual environment while excelling in collaborative team settings.

What You’ll Bring:

Preferred skills and qualifications:

• Experience with computer system components including processor, memory, storage, and adapters.

• Knowledge of high-speed networking and high-performance storage including networking protocols.

• Strong attention to detail to maintain accurate and up-to-date product documentation, ensuring alignment with design changes and manufacturing requirements.
• Exceptional creative, analytical, problem-solving, and debugging skills.

 

 

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Mexico City

State: Mexico

Community / Marketing Title: Software Engineer

Job Category: Engineering

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote: #LI-Remote

Location_formattedLocationLong: Mexico City, Mexico MX