Sr Staff Systems Architect - Customer Experience

Location: San Diego, California US

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Requisition Number: 210255

External Description:

Sr Staff Systems Architect – Customer Experience

 

Teradata is a community of people who believe in the power of data to change the world, and ready to challenge the complexity and inadequacy of conventional approaches in pursuit of better answers to the world's toughest challenges. We are a global data and analytics leader providing data platform solutions for the most prolific and interesting enterprises in every industry. This is your chance to be part of the Teradata Platform Infrastructure Engineering team where you will be primarily engaged in detailed analysis of Teradata system-level solutions providing guidance on customer system configurations and sizing.

 

The ideal candidate will possess strong system-level analytical skills and an excellent understanding of methodologies and tools used to monitor and measure system performance. This role requires good resource management skills to balance progress on multiple projects.  You will have the opportunity to solve real world customer problems, learn a wide variety of new technologies, and to gain a detailed understanding of the internals of industrial strength data warehouse and analytics data solutions. To be successful, you should be a self-starter who has the ability to quickly learn new technologies and dig deep into technical issues.  If you have a desire to work on the cutting edge of technology, face challenging problems, and work with smart people then this is the position for you.

 

What you get to do in this role:

 

Solution Architect

Use your deep understanding of system-level performance and enterprise systems and distributed architectures to guide customers into appropriate platform installations that will address their business requirements.

 

Customer Rollout

Help to drive the rollout of new platforms and proof-of-concept systems to our customers by developing and executing test plans on targeted initial customer installations

Work with customer account teams and Engineering to develop project goals and test plans and then execute those plans and analyze results.

 

Performance Analysis

Use your analytical skills to monitor and measure system performance across multiple subsystems (CPU, memory, storage, networks, etc.)

Demonstrate your excellent analytical trouble shooting skills to identify problems, collect data, establish facts, and draw valid conclusions in order to identify the root cause of an issue and to suggest how to resolve it

 

Model Development

Develop and maintain models for analyzing and predicting system behavior based upon changes in configuration and underlying technologies

 

Database Development, Administration, and Operations (DevOps)

Expand your fluency in a number of cross-disciplinary technologies including databases, OS, networking, software, and test automation

Create SQL test scripts and perform database administration

Work together with developers to prototype new applications and features that will lead to increased performance

Work with the engineering development teams to translate prototypes into product deliverables

Perform related requirements analysis, performance analysis and problem analysis.

Projects will consist of multiple team members and the candidate will be expected to work closely with team leader, project manager, team members as well as other supporting groups, like product management, marketing, testing, etc.

Build your working knowledge of and/or direct programming experience in DevOps automating unit test cases in Python, Jenkins, and other technologies

 

Teamwork

Be a self-starter with a quick learning curve on different technologies and processes

Work with cross-functional teams, to build consensus on issues, and to drive projects to completion

Be a team player who can quickly find common ground and solve problems for the good of all

Become an advocate for software quality who designs good tests, and makes recommendations to increase the quality and testability of the software

 

Basic Qualifications:

  • US Permanent Residence
  • BS, MS or PhD in Computer Science or related field
  • Experience with client/server-based application development
  • Software development experience in C/C++, Python, Perl, and/or other languages
  • Comfortable with working with and analyzing large amounts of data
  • Good communication skills with experience in presenting detailed technical information
  • Experience with designing/architecting distributed systems applications and scalable systems

Preferred Qualifications:

  • Familiarity with LINUX internals
  • Experience with benchmarking and related performance analysis
  • Experience with writing SQL based queries in support of creating and modifying test cases to create targeted workloads
  • Experience with test automation (automating unit test cases, Test Driven Development, etc)
  • Experience with DevOps (CI/CD, monitoring, provisioning and deployment, Jenkins, Ansible, etc)
  • Experience with secure coding practices – knowledge of threat models, and compliance
  • Experience with Agile methodologies (Scrum, Lean, Kanban, SAFe, etc)
  • Customer support experience

Minimum Education:

  • Bachelor of Science degree in Computer Science, Computer Engineering, or related discipline with 15 years of related work experience.
  • Masters or PhD degree in Computer Science, Computer Engineering or related discipline with 8 years of related work experience.

Work Environment:

 

This position is based in Teradata's research and development main campus in San Diego, CA. Teradata's employees enjoy beautiful facilities including a cafeteria, cafe, and gym on site. If you are interested in working in a fast-paced, innovative environment where you can directly influence the future of cloud-based analytics solutions and services, then Teradata is the place for you.

 

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.

We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Consistent with Colorado law, Colorado applicants can email the Ask.HR@teradata.com inbox to receive the compensation range information for this role. Please provide proof of Colorado residency in your request.

City: San Diego

State: California

Community / Marketing Title: Sr Staff Systems Architect - Customer Experience

Job Category: Engineering

Company Profile:

Our Company

Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.

At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.  Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. 

Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization…regardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.

 As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.

Location_formattedLocationLong: San Diego, California US

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