Our Company:

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What You’ll Do

As a Global Process Owner, you will directly own key programs to drive improved sales, more efficient processes and achieve our company’s long-term goals. These processes could include opportunity management, CPQ management and ordering/contracting, executed within Salesforce.

• Identify, scope and lead critical initiatives end-to-end by partnering with cross-functional teams across the organizations
• Provide process management leadership to drive process changes for large-scale initiatives
• Execute User Acceptance Testing (UAT) within Salesforce for new feature releases, enhancements and break fix deployments
• Define and measure key metrics/KPIs to evaluate process effectiveness and efficiency
• Proactively analyze Salesforce usage data, pipeline trends and stakeholder feedback to identify process gaps, bottlenecks and continuous improvement opportunities
• Develop and maintain process definition and work with enablement to drive adoption in the field
• Support development of communications, change management, and stakeholder engagement plans to ensure process adherence

Who You’ll Work With

• The role reports to the Senior Manager – Global Sales Process
• Must work cross-functionally to satisfy business requirements and meet the needs of several stakeholders across Field Sales, Sales Ops, Marketing, Product, Finance, and others

What Makes You a Qualified Candidate

• Bachelor’s degree required; MBA preferred
• 5+ years of experience, with a focus on tech enablement and sales process definition preferred
• Sales Operations, Business Operations, Process Transformation or top 5 consulting firm experience preferred
• One or more of the following certifications preferred: Six Sigma / Lean / PROSCI change management

What You’ll Bring

• Strong problem-solving skillset with ability to communicate insights clearly
• Detail oriented, articulate, and have strong story-telling skillset
• Demonstrated skill at building strong working relationships and influencing both internal and external stakeholders
• Previous UAT experience required, including test case authoring, defect logging, regression testing and coordinating go/no-go decisions with technology teams ahead of Salesforce releases
• Previous Salesforce CRM experience
• Experience translating sales process business requirements into Salesforce development requirements for handoff to technical teams
• Ability to work in multiple time zones to support global sales teams