Client Services Executive - 220089

Full Time
On-Site

New South Wales, Australia

Posted within last 24 Hours

 

Client Services Executive – Global Services Sales

Location

NSW, Australia

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonised data, trusted AI, and faster innovation, we help organisations make better, more confident decisions. Many of the world’s leading enterprises across financial services, retail, telecommunications, government, and energy rely on Teradata to improve business performance and modernise analytics at scale.

 

What You Will Do

In this role, you will own the end-to-end sales cycle for Teradata Services across the ANZ market, with a strong focus on helping customers realise measurable business value from their data and analytics investments. You will identify, qualify, and close high-value services opportunities across Consulting, Managed Services, Transaction Services, and VantageCloud®, embedding services into broader account strategies and long‑term customer roadmaps.

You will work closely with Account Executives to position services as a critical enabler of cloud modernisation, cost optimisation, and analytics-led transformation. Success in this role is defined by consistent achievement of services bookings targets, strong forecast accuracy, and trusted customer relationships at executive and operational levels.

You will lead pricing strategy, manage internal approvals, and negotiate commercial terms directly with customers, ensuring solutions are both competitive and executable. You will also manage services pre‑sales and proof‑of‑concept engagements, ensuring clear scope definition, alignment to customer outcomes, and a smooth handoff to delivery teams.

Maintaining strong Salesforce hygiene, building a sustainable services pipeline, and contributing local market insights to services go‑to‑market strategies are core expectations of this role.

Who You Will Work With

On our team, you will collaborate closely across Sales, Services, and Delivery to support customers throughout their cloud and analytics journey in Australia and New Zealand. You will partner with:

  • Account Executives (AEs) on account planning, services strategy, pricing, proposals, customer communications, QBRs, and escalation management
  • AI Sales Teams to structure AI‑led services engagements, articulate business value, and align scope with customer priorities
  • Customer Solution Architects (CSAs) on solution design, application and data architecture, and services presales support
  • Project and Services Delivery Leadership (PM / SEM / SDM / EM) to ensure delivery readiness, clear handover, and successful execution
  • Services Presales and Centres of Excellence (COE) on scoping, estimation, offer definition, and continuous improvement of services positioning
  • Deal Desk for approvals, pricing governance, and proposal strategy
  • Legal for services contract drafting, review, and negotiation
  • Finance for forecasting, invoicing, and revenue recognition

What Makes You a Qualified Candidate

  • Proven experience selling complex technology or professional services solutions within enterprise customers in Australia or New Zealand
  • Strong commercial acumen with hands‑on experience in pricing, deal structuring, and contract negotiation
  • Demonstrated ability to manage a predictable services pipeline and maintain high Salesforce forecast accuracy
  • Comfortable engaging with senior customer stakeholders and navigating consensus‑based buying environments
  • Ability to work effectively in a matrixed, regional organisation

What You Will Bring

  • Strong understanding of services‑led value propositions and how to position them within enterprise account plans
  • Experience working with Global Systems Integrators (GSIs) or local delivery partners in co‑sell and co‑deliver models
  • A customer‑centric mindset focused on long‑term outcomes, retention, and expansion
  • Ability to translate complex customer requirements into clear, outcome‑driven services solutions
  • Strong collaboration and communication skills suited to the ANZ market

 

 

 

Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

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