Sr. Consultant, Global Executive Briefing Centers

Requisition Number: 215126

External Description:

This Program Manager, Executive Briefing Centers role is for someone who isn’t satisfied with how executive briefings have always been done, isn’t shy about sharing their ideas, and wants to roll up their sleeves. Our ethos is rooted in customer-centric Design Thinking and our mission is to architect meaningful, relevant, memorable conversations.

 

This person will be a part of Teradata’s revamped Global Executive Briefing Center (EBC) team of tenacious Customer Advocates. We are a group of highly-motivated, highly-skilled EBC experts that are taking an existing program and building a next-generation EBC program that is special. Each of us aren’t merely given a license to, but are encouraged and celebrated to use our voices to shape this new evolution of a program with a long heritage. No lanes here to stay inside. We all approach our work with a enthusiastic, self-starter, startup-builder mentality.

 

Teradata is undergoing its own transformation, and the Global EBC Team is no different. We thrive in a fast-paced environment that is continuously improving and innovating.

 

The ideal candidate is independent, requires minimal supervision, and consistently delivers on commitments. This individual must be capable of making decisions and asserting authority amidst challenging stakeholders. As part of global marketing, this role requires a growth mindset, curiosity, eagerness to challenge the status quo. This leader will be able to see the big picture of how EBC influences Teradata’s growth and is not afraid to test and fail fast while respecting the brand of EBCs being developed at the global team level.

 

You will

• Manage highly visible customer briefings in Teradata’s office in Sydney, Australia (in-person/hybrid/virtual) to help accelerate sales and nurture customer relationships.
• Be responsible for helping to shape the strategy to build the program for ANZ, as well as the wider APJ region.
• Own account team engagements from visit request intake processing, to Discussion Leader orchestration and preparation, onsite visit management, and to post-visit surveys and communications.
• Secure Discussion Leaders and craft agendas to support sales’ visit objectives and customer expectations.
• Learn from and adapt field and customer survey feedback to continuously improve processes, content, and the overall EBC experience.
• Liaison between marketing and sales to ensure alignment in one voice of Teradata to customers visiting the EBC.
• Proactively engage field sales on a regular basis to target the largest sales opportunities in Salesforce in order to build a steady pipeline of EBC visits.
• Collaborate with Brand, Product Marketing, Digital, Marketing Strategy and Operations, and Social Media Marketing to create online and offline content that supports the EBC’s objectives.
• Support Global Customer Engagement & Advocacy programs by surfacing peer-to-peer engagement opportunities during customer briefings, and knowledge-share across team members.
• Maintain a Discussion Leader pool from across Geos and Industries, providing ongoing training and recruitment of new Discussion Leaders.
• Develop a world-class customer concierge experience from airport arrival through airport departure.
• Manage meeting logistics and A/V requirements, being available for onsite customer and speaker management.
• Drive, in collaboration with Marketing Ops/Reporting, defining, implementing, analyzing, and taking action on key KPIs such as sales pipeline acceleration and contribution.
• Scale best-practices from the other global executive briefing centers and integrate them into the EBC process.

Requirements

• Prior EBC program management experience preferred
• 5-10 years in Sales and/or Marketing required.
• Experience using Salesforce preferred.
• Prior briefing center experience desired.
• Bachelor’s Degree (B.S./B.A.) required.
• Prior IT/High Tech industry experience required.
• Must be willing to flex between virtual and in-person (hybrid) work at Teradata's office in Sydney when required.
• Available to travel when necessary for executive briefings within ANZ & occassionaly globally.
• Experience using digital selling tools and content for customer briefing centers.
• Strong program and project management skills in matrixed, cross-functional teams and organizations.

What we can offer you:

 

• An opportunity to be a part of the leading cloud-based analytics company. We are driving analytics at scale and AI for the world's top enterprises.
• Voted as one of the world’s most ethical companies for 10 years running.
• A company on the move!

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: North Sydney

State: New South Wales

Community / Marketing Title: Sr. Consultant, Global Executive Briefing Centers

Job Category: Administrative

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: North Sydney, New South Wales AU