Teradata Applications Consultant

Location: Islamabad, Islamabad PK

Notice

This position is no longer open.

Requisition Number: 202233

Position Title: Glob Deliv Ctr Consultant (II)

External Description:

Description

Teradata Applications Consultants are responsible for participating in the successful implementation and deployment of marketing applications with a focus on Campaigns, Customer Interactions and real time marketing components.

This includes, but not limited to designing & developing campaigning data marts, defining applications’ architecture, writing processing engine extensions and integrating with Teradata & 3rd party applications and touchpoints.

KEY RESPONSIBILITY AREAS:

  • Be a trusted advisor to the client’s decision makers by establishing credibility and expertise in Campaign Management, Inbound Marketing, Real Time Interaction Manager (RTIM) and Teradata’s solution offerings.
  • Understand customer needs and recommend the right solutions at the right time.
  • Develop, communicate and execute implementation project’s work streams strategies and initiatives
  • Architect, Install, configure, customize, administer, operate & optimize Teradata Applications i.e. Customer Interaction Manager (CIM) and Real Time Interaction Manager(RTIM).
  • Integrate CIM/RTIM with other Teradata & 3rd party applications (On Premises and Cloud products)
  • Provide Business and Technical Consulting Services to support the Teradata Applications
  • Debug, troubleshoot, and fix configuration and integration issues.
  • Serve as subject matter expert to the microservices and webservices development team.
  • Assess and audit the current state of Teradata Applications implementation and assist in remediation plans
  • Partner with Product development teams to extend/develop new features
  • Conduct A/B and multivariate testing
  • Perform other job duties as assigned.
  • Work at client sites and remotely demonstrating the highest level of professionalism and ethics
  • Ability to support Sales Teams in positioning and selling High Value Services to prospect and existing customers
  • Capable of handling discovery consulting sessions with executive business leaders, business analysts, end-users, and IT personnel
  • Knowledge of the enterprise application implementation process, from business requirements through design and prototyping, build and unit tests, Quality assurance and business acceptance phases, deployment and customer care hand-over
  • Broad understanding of governance best practices for digital marketing, data-driven marketing and business intelligence
  • Recommend practice improvements based on lessons learned
  • Participate in knowledge transfer activities
  • Participate and contributes towards development of other Technical Consultants

PERSONAL ATTRIBUTES

  • Leads by example
  • Excellent customer service skills.
  • Operates with a sense of urgency
  • Motivated, Innovative and Resourceful
  • Ability to work flexibly in a rapidly changing, ambiguous and often pressure-filled environment
  • Ability to influence and coach others
  • High level of personal integrity
  • Proven high level of initiative, self-motivation and enthusiasm
  • Focuses on results and success, conveying a sense of urgency and driving issues to closure
  • Optimizes use of available resources
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.

Qualifications

MUST HAVE

  • Bachelors in CS/IT or equivalent
  • 3+ years of progressive experience in/around CRM, business intelligence, Web and e-business and advanced analytical environments
  • Proficient with one of industry standard CRM solutions (Salesforce, PEGA, MS Dynamics, IBM UNICA etc.) and Google Analytics, or any web or digital measurement tools
  • Proficient in SQL development and have good understanding of related concepts such as normal forms, joins, indexing and SQL query writing.
  • Hands on development experience of Web technologies such as .Net Framework or J2EE frameworks, HTML 5, JQuery, Bootstrap, Node.js, Angular Framework and JSON
  • Rest APIs and SOAP Services development using Sprint Boot or any other framework.
  • Knowledge of scripting languages (Javascript/Groovy, Shell Scripting)
  • Excellent written and verbal communication skills to create and deliver proposals, presentations, etc.
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Be able to work independently, while adhering to practice procedures & processes
  • Experience and knowledge of Teradata technologies and solutions; architecture, utilities, tools and application

HIGHLY DESIRABLE

  • Experience and knowledge of CIM (Customer Interaction Manager) and RTIM (Real-Time Interaction Manager) is a plus.
  • Previous training and exposure to any industry standard CRM solution (Salesforce, PEGA, MS Dynamics, IBM UNICA etc.) implementation / development and consulting experience
  • Previous experience working with AdWords, Google Analytics, floodlights, Tapclicks etc.
  • Ideal background would include Telecom, Finance and Retail Industry knowledge
  • Consulting soft skills in communicating, establishing of strategic direction, influencing others, negotiating skills, operational decision making, problem solving, facilitating and managing meetings, and questioning and probing
  • Have experience in dealing directly with clients, partners and colleagues on an international level

CountryEEOText_Description:

City: Islamabad

State: Islamabad

Community / Marketing Title: Teradata Applications Consultant

Job Category: Consulting

Company Profile:

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.

Location_formattedLocationLong: Islamabad, Islamabad PK

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