What You’ll Do

• Support the administration and configuration of the Salesforce platform, including user management, profiles, roles, permissions, and security settings.
• Assist in creating and maintaining reports, dashboards, workflows, flows, and validation rules to support business users.
• Develop and maintain basic Apex classes, triggers, and Lightning Web Components (LWC) under senior developer guidance.
• Support system integrations, data imports/exports, and routine platform maintenance activities.
• Help with troubleshooting, root-cause analysis, and resolution of user issues.
• Participate in QA/UAT testing, documenting changes, and ensuring smooth deployments.
• Collaborate with global Salesforce and business teams to gather requirements and deliver small enhancements.
• Learn and grow into advanced Salesforce development and platform specialization.

Who You’ll Work With

• Senior Salesforce Admins & Developers – Receiving mentorship and guidance on platform best practices.
• Product Owners & Business Analysts – Supporting requirement gathering and testing cycles.
• QA & Release Teams – Ensuring changes are validated, documented, and deployed smoothly.
• Business Stakeholders (Sales, Marketing, Finance, CX, Services) – Addressing day-to-day platform needs.
• Global IT Teams – Collaborating on integrations, security, and compliance.

What Makes You a Qualified Candidate

• 1–3 years of experience as a Salesforce Admin or Junior Developer (internships or project experience may be considered).
• Basic knowledge of Salesforce administration (user management, reports, dashboards, workflows, flows).
• Exposure to Apex, SOQL, and Lightning Web Components (LWC).
• Familiarity with Salesforce data tools (Data Loader, Data Import Wizard).
• Understanding of CRM concepts and enterprise processes (Leads, Opportunities, Service, Cases).
• Strong troubleshooting, analytical, and problem-solving skills.
• Preferred: Salesforce Admin (ADM-201) or Platform App Builder certification.

What You’ll Bring

• Eagerness to learn and grow into a Salesforce expert.
• Strong collaboration and communication skills in a global, cross-functional environment.
• Attention to detail and willingness to follow platform best practices.
• Adaptability to work across admin and developer responsibilities.
• Curiosity and initiative—proactively seeking out ways to improve platform usability.
• A mindset of ownership and accountability, even for small enhancements.

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