What You'll Do

As a Customer Solution Architect (CSA) at Teradata, you’ll serve as a strategic, customer-facing expert who leverages deep knowledge in data architecture, data warehousing, analytics, and Agentic AI to drive business outcomes. You’ll act as a trusted advisor to customers, helping them realize value through Teradata solutions while supporting retention, expansion, and acquisition efforts.

Your responsibilities will include:

• Designing and advocating for Teradata solutions that align with customer goals and drive Annual Recurring Revenue (ARR) growth.
• Influencing customer architecture decisions to incorporate Teradata Vantage and Agentic AI capabilities.
• Driving adoption of underutilized features and maximizing existing capacity.
• Leading technical vision and sales strategy execution across accounts.
• Ensuring continuity and growth of Teradata’s annuity business.
• Facilitating technical sessions, demos, and strategic engagements to showcase Teradata’s value.

Who You'll Work With

You’ll collaborate closely with:

• Customers across IT, Digital Transformation (DX), and Line of Business (LOB), including C-level executives.
• Teradata Account Executives and extended account teams to develop and execute account strategies.
• Internal teams such as Consulting, Customer Services, Global Sales Support, Pricing, and Finance.
• Product teams to advocate for customer needs and influence roadmap priorities.

Minimum Requirements

• Proven experience in data warehousing, analytics, and AI technologies.
• Strong technical sales background with the ability to influence stakeholders and drive solution adoption.
• Ability to translate complex data challenges into actionable business requirements.
• Experience engaging with senior/executive management and IT decision-makers.
• Demonstrated success in managing customer relationships and driving business growth.

What You'll Bring

• Deep domain expertise in data architecture, analytics, and Agentic AI.
• Strategic mindset with a focus on delivering measurable business value.
• Excellent communication and presentation skills across technical and executive audiences.
• Ability to lead technical engagements and articulate the value of Teradata solutions.
• Passion for innovation and customer success, with a proactive approach to identifying and solving business challenges.

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