Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

Work You’ll Do

Collection Activities  

• Proactively manage collection of debt on assigned country portfolio, using established business rules, processes and methodology 
• Prioritise and manage a challenging workload, whilst maintaining high levels of professionalism and customer satisfaction 
• Ensure that all communications – both internal and external are accurately documented 
• Daily / Weekly / Monthly reporting and account reconciliations  
• Work as part of the Collections team to drive best practice in Collections activities, to improve DSO and cash-flow, and minimise ageing debt 
• Month end reporting and reconciliations 

Accounts Receivable Activities 

• Ensure that all unresolved / unidentified receipts are closed on a timely basis 
• Ensure that receipts are applied timely and accurately to each customer’s account. 
• Manual Journal and adjustment postings (Refunds, Tax Adjustments, Bank Charges, Discounts, Small Amount write-offs) 
• Month-End Activities – including cash reconciliations and reporting  
• Assist in various requests associated with cash/receipts during walkthroughs and audit. 
• Prepare any ad-hoc reports as requested. 

Who You’ll Work With

You will report into the EMEA Collections Manager who will assign monthly targets. You will be in charge of the timely resolution of queries / disputes by liaising with both the external and our internal customers (Business Units, Sales, Billing Teams, Treasury)

What Makes You a Qualified Candidate

• Fluency in English
• Collections experience essential
• Accuracy and attention to detail
• Works well to deadlines and targets
• Must have good working knowledge of Excel

What you’ll bring

• Strong work ethic
• Good communication skills
• Strong numeracy skills

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