Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

As a staff content strategist at Teradata, you play an important role in the overall user experience by creating crisp and engaging content to help our half a million users efficiently perform their job. Implementing search engine optimization (SEO) techniques, you put the content users seek right at their fingertips. You help connect dots and shape the end-to-end content experience for our modern and streamlined products. Be you and be user-focused; that will lead to success in this role. And you’ll tap into your interest and skills as a writer and communicator every day.

Your day-to-day responsibilities include:

• As required, lead content development efforts, including driving schedules and identifying content and staffing needs.
• Produce top-notch technical content for our users, including Data Scientists, Business Analysts, and developers, guiding them through our solutions seamlessly. Content formats include web-based user guides, programming references, use cases and examples, in-product help, and more.
• Knowledge of content design and how to collaborate with designers, product managers, engineers, and other stakeholders to make digital experiences more understandable and useful with content.
• Leverage your content management expertise to ensure our content is created, published, and maintained efficiently.
• Gain empathy for your audience, learn to understand the tools and environment they are in.
• Advocate for the end user and collaborate closely with product management, UX, engineering, support, other content-producing organizations.
• Contribute to evolving our best practices, identify opportunities to improve our content, and make our processes more efficient.
• As needed, manage cross-functional projects and strategic initiatives.

Who You’ll Work With

You will be on a team of skilled technical content strategists and content design experts, as we add to our existing team in Hyderabad to work with our local development teams. The technical content team plays an important role in the overall user experience by creating clear and engaging content to help our half a million users perform their jobs efficiently. This position reports to the Sr. Manager of Technical Content Strategy and Content Design.

What Makes You a Qualified Candidate

• At least 4-6 years of experience practicing content strategy and developing technical documentation for enterprise-grade software products
• Ability to understand, synthesize, and transform complex technical concepts and procedures into clear, succinct content.

What You’ll Bring

• Outstanding writing skills with experience using or writing content for analytics or database software or other software as a service or business-to-business technologies
• Technical knowledge and a learning mindset that tolerates ambiguity and welcomes new information
• Developing and publishing web content, following SEO and accessibility best practices
• Writing and delivering content in an agile environment
• Excellent command of English. We use American English at Teradata.
• Able to bring curiosity and proactivity to your day-to-day work

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