Warsaw, Poland
What You'll Do
The Customer Experience Manager is a customer-facing position focused on operational excellence and acting as an assigned service management advisor for their customers. The purpose of the role is to deliver a world class support experience to our customers and to and to accelerate adoption of their Teradata products and services.
The CXM will have a oversight and support role regarding ongoing operational services and will bring to their customers, industry-established rigor for operational excellence.
The role is critical in establishing and enhancing customer relationships, contributing to customer retention and loyalty, providing a link to Teradata technical experts to assist customers in getting maximum value out of their investment in Teradata, increasing Teradata value delivery perception.
Who You'll Work With
Drive Operational Excellence
Manage Operational Service
What Makes You a Qualified Candidate
What You Will Bring
Our Company
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
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