Position Overview
From enabling data-centric transformation to designing a modern data analytic architecture and delivering value at scale, Teradata Services help turn our customer’s data into their greatest asset. The Client Services Executive aligns with the industry leaders/account teams on the Services business plan and execution and is accountable for the Teradata services bookings results for the associated industry vertical. The Client Services Executive is responsible for the opportunity identification, qualification, and closure for our services portfolio – consulting, managed services, and transaction services.
Key Responsibilities
• Customer-facing role of the Services Sales organization within the Retail, Hospitality, Travel, Transportation, and CPG vertical; accountable for services bookings
• Partner with account teams on account planning to analyze whitespace of services portfolio and build services roadmap process
• Partner with Delivery functions to ensure opportunities are appropriately defined and scoped
• Support services components of Requests for Information/Requests for Proposal
• Work with Global SI Partners on “better together” strategies to help our customers achieve a modern analytic ecosystem in the cloud
• Manage the Services Order outlook providing appropriate input and detail to leadership, including Salesforce opportunity hygiene
• Manage pre-sales process including validation of requests and partner with Sales leadership on spend decisions
Key Performance Indicators
• Services bookings management – command of order details and schedule and attainment of order forecast
• Salesforce hygiene – minimum weekly updates for all commit and upside opportunities for the current and upcoming quarters
• Customer relationship growth
• Understanding of full services portfolio and application to whitespace
US Pay Rate: $177,400.00 - $221,700.00 - $266,100.00 On-Target Earnings
Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are eligible to participate in the Company’s benefits programs, which generally include health care, life and disability insurance, retirement savings, and time-off programs. Benefit details vary by country and plan, including eligibility and available options, and will be shared during the hiring process. Additional information is available here: https://www.teradata.com/About-Us/Careers/Benefits
Employees in this position are also eligible to participate in the Company’s comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits
Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. If you require accommodations during the interview process, please let your recruiter know and we will work with you to meet your needs.