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Junior Cloud Support Engineer

Location: Bogota, Colombia


This position is no longer open.

Requisition Number: 216001

External Description:

Junior Cloud Support Engineer
Location: Tijuana, BC, Mexico 

Teradata is looking for a Cloud Support Engineer to join Teradata Global Support Organization supporting customers using the industry-leading data analytics software platform to uncover real-time business intelligence at scale in Cloud, On-Premise, and anywhere in between. We are looking for colleagues with engaging personalities, a passion for excellence in technology, customer focus, and great problem-solving skills.

What You’ll Do

The Cloud Support Engineer is responsible for managing Teradata’s as-a-Service offering in the public cloud (AWS/Azure/GCP). The successful candidate will have delivery responsibilities in the areas of cloud network administration, security administration, deployment, provisioning, environment optimization, third-party software support, On-premise to Cloud migration support to on-site teams, implementation of Security Best Practices, and analyzing the partner compatibility.

The ideal candidate is a highly motivated, and creative Cloud Support Engineer, ready to contribute to Teradata's success.

Key Responsibilities

  • Manage and support mission-critical/24x7 public cloud environments for multiple customers
  • Backup, Archive, and Recovery execution of the cloud-based data warehouses
  • Throughput monitoring, load balancing, improving the overall system health by optimizing the key public cloud resources
  • Working with distributed teams
  • Real-time troubleshooting and problem resolution

Skills & Attribute

  • Basic knowledge in Public Cloud Services
  • Basic knowledge in Linux administration and Shell Scripting
  • Basic knowledge on any of the RDBMS like Oracle//DB2/Netezza/Teradata/Others
  • Good presentation and communication skills
  • Good team player

Basic Qualifications

  • Engineering Graduate or 3-year Diploma
  • Entry-level to a professional job progression
  • Required to work in the Tijuana office

Desirable Skills

  • Understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
  • Understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security, etc) and have experience with orchestration to develop a cloud solution
  • Understanding of database architecture and modeling, RDMS and No-SQL
  • VMware skills

Desirable Certifications

  • Any Cloud Certification from either Amazon Web Services, Microsoft Azure, or Google Cloud Platform
  • ITIL, CISSP, or other relevant certifications are desirable

Preferred Qualifications

  • 4 Year Engineering Degree or 3 Year Master of Computer Application
  • Excellent oral and written communication skills in the English language

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Bogota

State: Cundinamarca

Community / Marketing Title: Junior Cloud Support Engineer

Job Category: Engineering

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote: #LI-Remote

Location_formattedLocationLong: Bogota, Cundinamarca CO