Tijuana, Baja California, Mexico
Product Support Engineer
Location: Tijuana, BC, Mexico
Are you a problem solver? Do you like fast-paced technical environment that allows you to work with customers, field representatives, and engineers? If so, the position of Product Support Engineer is a great fit for you.
What You’ll Do
Teradata Product Support Engineers are key members on a team of support analysts and subject matter experts, focused on delivering deep-level technical support to customers. A successful Product Support Engineer will develop a strong understanding of the Teradata Analytics Platform which consists of NewSQL engine, analytic nodes, and supporting analytic applications that surround Teradata’s analytic platform and ecosystem. The ideal candidate is highly motivated with core capabilities in problem-solving methodologies in technology areas that can be applied across the Teradata Analytical Ecosystem. This can include problem-solving with Databases, Analytic Applications, Business Intelligence Tools, Data Movement Technologies, Data Protection Technologies, Operating Systems, Linux, Networking, and System Performance.
Key Responsibilities
Basic Qualifications
Preferred Qualifications
Our Company
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
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