Tokyo, Japan
Service Manager
A Teradata Service Manager is responsible for the delivery of outcomes and driving continuous service improvements with Teradata Managed Services customers by leveraging ITIL best practices. Projects which the Service Manager is responsible for involve the administration, operation and sustainment of analytic ecosystems which may comprise Teradata Vantage data warehouse, data lake systems, data acquisition and integration tools, businesses intelligence, analytics and data science tools, backup and restore systems, disaster recovery systems and other infrastructure, security and cloud related applications/tools.
This is a senior management role in our execution to the customer and the ability to communicate and manage clearly and with all stakeholders is paramount.
Key Areas of Responsibility
Customer Management
Delivery Management
Financial Management
Resource Management
Account Team Collaboration
Practice Development
Skills & Attributes
Preferred Qualifications
Teradata highly values diversity and equal opportunity in all aspects of our business. We are excited by the unique qualities, abilities and perspectives each person brings, and candidates are considered on all the attributes they may bring to the role and the team.
Our Company
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
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