Senior Program Manager

Location: US, Remote

Job Summary:

The Senior Program Manager will be part of the newly formed Office of Business Process and Program Management. This team will have the sole purpose of bringing organization, structure, and business process maturity to the company’s most strategic initiatives and operational imperatives.

By participating in the scoping, definition, and facilitation of selected change management programs, the role will assist with and lead an end-to-end approach to process redesign and be part of a high functioning team to drive our strategy, mature our operating model, enable our people to do their best work, and build scaled solutions to some of our most complex problems

Duties/Responsibilities:

• Work alongside members of the Business Process & Program Management team, business leaders, subject matter experts, IT professionals, and other stakeholders, to understand existing end-to-end enterprise business process and change management challenges and opportunities
• Organize and lead cross-functional teams to ensure program execution from scoping and planning to successful program completion, with specific focus on business process re-design, KPIs, and outcomes that could span multiple quarters or fiscal years
• Use tools, templates, and best practice methodologies to support agile approaches to project execution and oversight
• Support decision making through x-functional data-driven program status reports, dashboards, and presentations to senior leadership team members

Required Education and Experience:

• 3-5 years of relevant work experience managing cross-functional change management projects or programs
• Includes PMP or equivalent certification and proven ability to organize cross-functional teams and deliverables spanning multiple quarters and fiscal years
• BS or equivalent technical degree

Location:
We will consider virtual candidates in North America, EMEA, and India for this opening. Candidates located near an office (for example, San Diego, CA, Munich, Germany or London, England) will work in a hybrid in-office/work-from-home model.
Will require occasional travel.