Business Process Analyst

Location- We will consider virtual candidates anywhere in North America, Europe, or India!

Job Summary:

The Business Process Analyst will be part of the newly formed Office of Program and Business Process Management.  This team will have the sole purpose of bringing organization, structure, and business process maturity to the company’s most strategic initiatives and operational imperatives.

The role will assist in building an end-to-end approach to process redesign with the overarching goal of creating, executing, and sustaining a high-functioning team to drive our strategy, mature our operating model, enable our people to do their best work, and build scaled solutions to some of our most complex problems.

Duties/Responsibilities:

• Work alongside members of the Business Process & Program Management team, business leaders, subject matter experts, IT professionals, and other stakeholders, to understand existing end-to-end enterprise business process challenges and opportunities
• Assist in current state assessments through stakeholder interviews using process tools, root-cause analysis, identify and prioritizing pain points
• Facilitate process workshops that involve eliciting process requirements to design streamlined future state process flows
• Collaborate with process owners to create robust implementation plans and key success metrics, support enablement through strong process documentation and management
• Conduct post-implementation evaluation of the implemented business improvement processes to monitor, measure and provide feedback on process performance
• Demonstrate good observation, analytic, and communication skills and drives the end-to-end process-driven culture
• Coordinate business advancement processes across enterprise-wide processes
• Will require occasional travel.

Required Education and Experience:

• 1-3 years of relevant work experience in enterprise business process management and design, including PBM consulting, engineering, or analysis
• Experience or certification in waterfall and agile methodologies as well as project and program management, in addition to professional BPM certifications
• Proven ability to work in cross-functional teams, understand key business policies and processes
• Proficient in verbal/written communications, flow and process diagramming presentations, analytical and problem-solving skills
• Ability to work in a strong collaborative environment
• Bachelor's degree in a related technical field, and 1 year of relevant work experience with digital transformation and business process engineering and design in high technology settings

Candidates located near an office (for example, San Diego, CA, Munich, Germany or London, England) will work in a hybrid in-office/work-from-home model.