Virtual, US

*This position requires regular weekend work and work outside typical 8 AM to 5 PM hours

*The ability to problem solve is a critical attribute for this role 

Travel: 10%

Data Migration Work

Data migrations are performed primarily using Teradata’s new Data Transfer Utility (DTU) product.

Some migrations use the legacy NPARC (Named Pipe Archive) tool.  Migrations are mostly from on-premises TD systems to TD systems running in the Public Cloud (AWS, Azure, GCP).

The ability to problem solve is a critical attribute for the DTU/NPARC Consultant.

The DTU/NPARC Consultant’s responsibilities may vary depending on the customer. The consultant may be required to tailor the migration approach due to specific customer requirements. 

Responsible for:

• Migrating Teradata system data from a Source TD System to a Target TD System for the express purpose of moving customer operations from one to another platform
• Ensuring the migration is executed in the least time possible with minimal customer effort

• Working with Cloud Ops and GCC to complete DTU/NPARC preparations
• Educating customers on the DTU/NPARC Data Migration Service
• Providing outage estimates on the duration of the DTU/NPARC Data Migration Service
• System configuration to maximize migration throughput
• Network configuration to minimize the DTU/NPARC Data Migration Service duration
• Capturing & repurposing lessons learned for team collateral

BAR Work

Responsible for the overall success of the Backup and Restore (BAR) engagement by working with the Customer, CS Project Management, Sales Teams, Field Delivery Teams, Global Sales Support BAR Presales, Teradata BAR Engineering, Global Support Center, and other Teradata associates as relates to the delivery of services for BAR.

Responsible for:

• The implementation, expansion, and upgrade of Teradata BAR solutions for Teradata customers
• Training and mentoring customer staff on the operation of the BAR Solution at assigned accounts 
• Creating connectivity diagrams of the BAR solution and documenting the outcome of the engagement in a final report delivered to the customer 
• Updating internal information repositories using Service Now and Team Shares with engagement artifacts
• Ensuring the Teradata BAR implementation supports the customer’s goals and objectives
• Following standard Teradata CS Change Request practices

The candidate must possess a strong database background (Teradata preferred) and robust operating system skills (UNIX/Windows/Linux). Specific training on BAR, DTU/NPARC tools and methodology will be provided.

Skills Required:

• 5+ years experience with Teradata and database
• Linux Operating System
• Server networking setup
• Good written and spoken English
• Responsible for maintaining a high level of customer satisfaction
• Committed to continuous learning and improvement
• Excited about a new challenge in the fast-moving data and cloud industry
• Bonus: Python, Perl, and Linux Shell Scripting

 Groups You’ll Work With

• Teradata Customers
• Project Manager and Account Managers (SEM)
• Sales Teams
• Global Support (GSO)
• TD associates outside of the local site team
• Cloud Support Operations and DTU & BAR Product Management/Engineering