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Sr. Program Manager, GTM Enablement: Process & Adoption Deal Management

Location: San Diego, California, United States

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Requisition Number: 214166

External Description:

Role: Sr. Program Manager, GTM Enablement: Process & Adoption Deal Management

Location: United States, virtual

The Sales Process & Adoption team within GTM Enablement drives enablement, training, and adoption of critical sales processes that increase seller efficiency and streamline buying experiences. The Process & Adoption team represents the needs of the field to ensure the successful adoption of new tools, processes, and programs.

You will serve as the enablement partner throughout process definition and be responsible for driving training, documentation, and adoption. This role is expected to produce high-quality enablement plans and training content that clearly explains and aids the completion of complex business processes. The role requires an individual who can innovate, move quickly, and not be constrained by current processes. You will represent GTM Enablement on project teams, articulating the needs of account team members to inform how the project impacts their job and make recommendations to enhance and simplify the user experience.

The ideal candidate is a well-rounded sales operations, deal support, and enablement professional with a strong understanding of recurring revenue business models and how deals are closed. The role requires a motivated self-starter excited to work with cross-functional team members, sales account teams, revenue operations, and finance to collaborate and execute against a program scope, with day-to-day support and direction from your manager.

 Responsibilities:

  • Serve as the enablement partner in process definition
  • Break down complex business problems into key components, drive analysis for insights and answers to critical questions, and recommend practical solutions to get results
  • Develop program materials & documentation, including Enablement plans & tracking, high-fidelity presentations, recordings, and detailed training materials
  • Quickly grasp and ramp up on new technology tools (Salesforce, Seismic) and processes by leveraging SMEs across the company + independent research (e.g., product documentation, Trailhead, etc.)
  • Build relationships and credibility with the field to develop and represent a strong point-of-view on field experiences for processes
  • Consult with SMEs and field representatives to create/revise training decks, job aids/infographics, use case scenarios, online course content, and learning assessments
  • Lead change management planning and impact analysis of new technology tools and processes to anticipate training needs
  • Serve as the voice-of-the-user to recommend user experience improvements to new processes and tools with an eye on simplicity and adoption
  • Utilize video editing and course design software such as Camtasia, Articulate products, etc.
  • Understand training impact, track, and maintain adoption KPIs for the organization
  • Monitor and drive program/process adoption through qualitative and quantitative information gathering
  • Constantly look for opportunities to drive continuous improvement enhancements based on field feedback
  • Partner with teams across the organization to break through the ambiguity and gather inputs to deliver high-quality work

Requirements:

Candidate must have 7+ years of experience, preferably in the technology, sales operations, enablement, or management consulting industries. The candidate must have a fundamental understanding of the enterprise sales processes & the ability to work in a strong sales culture. Strong PowerPoint and Excel skills are a must. Bachelor's degree is required; MBA is a plus.

Key qualifications and experience:

  • Experience in technology, consulting, or other business management environments is beneficial, but not required
  • Background in sales operations, deal desk, business, or finance
  • Experience using CRM (ex: Salesforce), configure-price-quote (CPQ), contract lifecycle management (CLM) platforms strongly preferred
  • Strong understanding of recurring revenue business models and enterprise-scale deal closing processes
  • Strong critical thinker with the ability to ramp-up quickly on Teradata business & sales processes
  • Ability to develop a relevant and robust point of view based on an understanding of the needs of our sellers
  • Robust communication skills (verbal, written) including the ability to present, facilitate, and negotiate
  • Independent problem solver who will take the initiative and execute work
  • Must be deadline-driven, organized, and able to multi-task

 

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Consistent with Colorado law, Colorado applicants can email the hr.support@teradata.com inbox to receive the compensation range information for this role. Please provide proof of Colorado residency in your request.

City: San Diego

State: California

Community / Marketing Title: Sr. Program Manager, GTM Enablement: Process & Adoption Deal Management

Job Category: Sales

Company Profile:

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

LinkedIn Remote: #LI-Remote

Location_formattedLocationLong: San Diego, California US

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