Cloud Operations Administrator
Location: Islamabad, Islamabad Capital Territory, Pakistan
Notice
Requisition Number: 214144
External Description:
Position :Azure Admin
Experience:3-5 Years
Job Summary
The Cloud Ops Administrator is responsible for managing Teradata’s as-a-Service offering on public cloud (Azure)
Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.
Supporting the onsite teams with migration from On premise to Cloud for customers
Implementing security best practices, and analyzing the partner compatibility
Key Responsibilities
Manage and support 24x7 VaaS environments for multiple customers
Devise and implement security, operations best practices
Implementing development, production environment for data warehousing cloud environment
Backup, Archive and Recovery planning and execution of the cloud based data warehouses
Throughput monitoring, load balancing, improving the overall system health by optimizing the key Azure resources
Proactively monitor ticket queue and assignment of tasks to shift members
Ensuring SLA are met during that shift- Acknowledgement & Update SLAs
Incident/task prioritization during the shift
Ensure all scheduled changes are implemented within the prescribed window
First level of escalation for team members
First level of help/support for team members
Proactively highlight any incidents about to miss the SLA. Constantly monitor SLA Dashboard
Ensure even distribution of workload within shift members
Handling S1 during shift
Shift leads would manage transition and share summary of all tickets being transferred
Divert adhoc tasks to platform lead
Basic Qualifications
Engineering Graduate or 3-year Diploma
Mandatory Skills / Attributes
Minimum 6-8 years of IT experience.
Minimum 3-4 years of Cloud hands-on experience (Azure).
Expert in at least one of the supported public cloud platform (Azure).
Cloud Certification.
Should have basic leadership qualities.
ITIL or other relevant certifications are desirable
Service Now / ITSM tool day to day Operations
Must be willing to provide 24x7 on-call support on a rotational basis with the team.
Must be willing to travel – both short-term and long-term
Preferred Skills/Certifications
Teradata/DBMS Experience Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations
Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
Implement and support new and existing customers on VaaS infrastructure.
Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc.) and have experience with orchestration to develop a cloud solution
Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one of the following cloud platforms : Azure
Managed responsibilities as a Shift lead
Should have experience in Enterprise VPN and Azure virtual LAN with data center
Knowledge of monitoring, logging and cost management tools
Hands-on experience with database architecture/modeling, RDBMS and No-SQL.
Should have good understanding of data archive/restore policies.
Teradata Basic
If certified with VMware skills will be added advantage.
Working experience in Linux administration, Shell Scripting.
Working experience on any of the RDBMS like Oracle//DB2/Netezza/Teradata/SQL Server,MySQL.
Others
Excellent oral and written communication skills in the English language
Good team player.
Good presentation, communication skills.
CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
City: Islamabad
State: Islamabad
Community / Marketing Title: Cloud Operations Administrator
Job Category: Consulting
Company Profile:
Our Company
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
LinkedIn Remote:
Location_formattedLocationLong: Islamabad, Islamabad PK