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Managed Services Delivery Consultant

Location: Bogota, Bogota, Colombia


This position is no longer open.

Requisition Number: 214093

External Description:

Managed Services Delivery Consultant

Location: Colombia (virtual)



Summary Description

The Managed Services Consultant, provides consulting to Managed Services customers on how to effectively administer, maintain, troubleshoot and operate the Teradata platform and database environment, and Implement and operate all Teradata tools and utilities. This position requires being able to work leading a team and also working as a self sufficient professional.

Assist with the management of workload and query performance, and utilize specialized Teradata tools such as Viewpoint Query Analyzer, and TASM tuning parameters as required to throttle workload and improve performance. 

Operational responsibilities include creating database objects such as users and tables, monitoring and managing user sessions, monitoring system and query performance and tuning poorly performing queries.  The Managed Services Consultant also performs space management; data access management, administers security and access profiles, and performs backup and recovery operations. 

This position requires prior production support experience with the ability manage multiple large enterprise class production and non-production systems. Ability to effectively manage service requests, incidents and problem resolution processes is required.  Knowledge of change management and deployment and control of production releases is essential.  Candidates for this position should have experience utilizing Teradata performance data as reported through Teradata’s proprietary PMCP/PDCR performance and capacity planning tool set and other Teradata performance management utilities. 

Key Responsibilities

  • User Management
  • Security Management
  • Space Management
  • Backup and Recovery
  • Workload Management
  • Performance Tuning& Performance Reporting
  • Unix Shell and Batch Scripting
  • System Performance monitoring using Teradata Viewpoint
  • Teradata Administrator/SQL Assistant /TSET
  • User, Objects and Security management as per Teradata Best practices.
  • Backup and restore process using Veritas NetBackup(TARA)/ netvault/ Tivoli/ DSA
  • Well conversant with various ticketing system/production change request/ Teradata Incident management.
  • Exposure to MVC, Capacity planning and performance Management.
  • Exposure to troubleshoot the FastLoad / Multiloading/ FastExport/ BTEQ/ TPT and should be good at error handling
  • Exposure to TASM/TWIM
  • Coordinate Software/Hardware Upgrade Activities
  • Exposure to PDCR Reporting and Analysis
  • System Administrator Tasks using Pack Disk, Scan Disk, Linux utilities, CRON
  • Own incidents/problems escalated to the support team and be accountable for the execution of the resolution process


  • Excellent oral and written communication skills
  • Vantage Certified Associate / Administrator
  • Advanced level skills related to workload analysis, characterization , tuning and performance management is required.
  • Proficient in the use of Microsoft Office components and personal computers (for generating the many reports required by the customer)
  • Strong problem-solving skills with demonstrated experience managing and resolving work requests and change requests
  • Travel is generally not required as position is a long-term assignment in a specific location

Education and Experience Requirements

  • Bachelor’s Degree in Computer Science or related discipline or foreign equivalent, with a master’s degree in computer science or quality related disciplines desirable 
  • 3-6 + years experience administering Teradata database in a large production environment either as DBA or performed as a Managed Service.
  • Spanish/English avanced level

Preferred Qualifications

  • Vantage Certified Associate / Administrator
  • ITIL Foundation Certification
  • System Performance tuning, including production and interpretation of PMCP/PDCR  reports
  • Experience with translating logical models to optimal physical models
  • Knowledge of and experience with using Viewpoint to monitor and manage the Teradata Environment
  • Ability to write efficient SQL & exposure to query tuning
  • Provide on-call support after working hours
  • Experience in an environment where ETL/BI tools such as Informatica, DataStage, Business Objects, SAS, and Microstrategy were an important part of the analytical ecosystem
  • Experience with Teradata in a cloud environment (public or private)



City: Bogota

State: Cundinamarca

Community / Marketing Title: Managed Services Delivery Consultant

Job Category: Consulting

Company Profile:

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

LinkedIn Remote: #LI-Remote

Location_formattedLocationLong: Bogota, Cundinamarca CO


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