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Customer Support and Services Project Manager

Location: Warsaw, Poland

Notice

This position is no longer open.

Requisition Number: 213877

External Description:

Purpose of Job:

The role of the CSS Project Manager will be to assist Teradata CSS Geo leader and Service Experience Managers with all facets of project management and to assist with the development of Teradata Project Management capability in CS&S.

Project’s scope will be around both HW and SW infrastructure delivery and configuration changes, so a technical background is a plus. Strong administrative and coordination skills are important.

Essential Job Functions and Performance Standards:

  • Project management for HW equipment delivery or technological refresh
  • Prepare work schedules, including work breakdown structure for the contracted scope
  • Assist with management of project budget control for assigned projects, including preparation of financial status reports
  • Monitor progress of projects to ensure that milestones and performance indicators are met
  • Ensure fluent communication with customers at technical service managers level, including kick off meeting, regular follow up calls / meetings, and post-mortem report
  • Engage and control participation of global internal teams as technical contributors in the projects
  • Adhering to appropriate metrics for measuring key project criteria
  • Ensuring that appropriate information is exchanged among key stakeholders
  • Contribute to the development and improvement of Teradata processes and quality of services

Requirements:

Education: Tertiary education in computer science or equivalent

Certification: PMP (if available / not stopper)

Experience: IT Project Management Experience, especially in technological infrastructure related projects as cloud migrations, tech refresh and system migrations

Skills:

  • 1+ year experience in project management with an external client facing project or participation in such projects as a technical specialist
  • Experienced in managing or supporting end to end IT Infrastructure projects
  • Technical experience with Cloud, hardware, software, and network
  • Ability to multi-task and have flexibility to adjust to changing priorities in a fast-paced environment
  • Strong interpersonal, communication and influencing skills
  • Excellent written and verbal communication
  • Understanding of project lifecycle and methodology
  • Clearly and effectively convey ideas, information and/or instructions to others in both written and verbal form
  • Effective time-management
  • Fluent in English

 

We offer a competitive salary, completion bonus, benefits and a good work/life balance.

Not your average place to work: inspiring and passionate people; a dynamic, relaxed and collaborative culture. A chance for you to join an organization with ambitious growth targets, where you can make your mark and shape the future.

  • Teradata is firmly committed to diversity and equal opportunity in all aspects of our business. We value the unique qualities, abilities and perspectives each person brings, and candidates are considered solely on their skills, experience and alignment with the responsibilities of the role.
  • Level and salary is commensurate with the demands of the role and based on skills and experience

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Warsaw

State: Mazowieckie

Community / Marketing Title: Customer Support and Services Project Manager

Job Category: Services

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Warsaw, Mazowieckie PL

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