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Cloud Operations Analyst, FedRAMP (Virtual-US)

Multiple Locations: San Diego, California, United States • San Francisco, California, United States • Chicago, Illinois, United States • New York, New York, United States • Charlotte, North Carolina, United States • Austin, Texas, United States • Dallas, Texas, United States • Seattle, Washington, United States


Requisition Number: 213246

External Description:

**US Citizen Required**

As a Cloud Operations Administrator, you will be responsible for:

  • Managing Teradata’s as-a-Service offering on the public cloud (AWS)
  • Linux System Administration, Cloud Services Support, Cloud Network Support, System Instantiation, and optimizing the environments
  • Incident/Change/Problem Management 
  • Operational Support following Security Best Practices

Key Responsibilities   

  • Manage and support 24x7 Vantage as-a-Service environments for FedRAMP customers
  • Triage, troubleshoot, and escalate incidents/problem cases as per Teradata Incident Management Policies
  • Follow Cloud operations best practices regarding Incident/Problem/Change management and data handling
  • Implement development/production environment for data warehousing cloud environments
  • Backup, Archive, and Recovery process in addition to the monitoring/execution of cloud-based data warehouses

Basic Qualifications

  • US Citizen
  • CS Degree or another related field
  • Minimum 3 years of technology-focused work experience
  • Minimum 1 year of hands-on Cloud experience
  • Must be willing to provide rotation-based 24x7 on-call support
  • 3-5 years of experience in a Systems Administrator or Support Engineer role
  • Experience in at least one of the supported public cloud platforms (AWS/Azure/GCP); AWS preferred
  • Work experience in Linux Administration and Shell Scripting
  • Work experience with RDBMS like Oracle/DB2/Netezza/Teradata/SQL Server, MySQL
  • Understanding and exposure to ITIL skills

Desirable Skills & Certifications

  • Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) Cloud delivery models
  • Prior Experience implementing and supporting new/existing customers on an as-a-Service infrastructure
  • Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security, etc.)
  • Should have good knowledge of cloud services for Compute, Storage, Network, and OS for at least one of the following cloud platforms: AWS/Azure/GCP
  • Experience with AWS compute, storage, privatelink, AWS TGW, and knowledge of various cloud network connectivity methods, as well as Enterprise VPN with on-premises data centers
  • Knowledge of monitoring, logging, and security management tools
  • Understanding of data archive/restore policies
  • Any Cloud Certifications (AWS certification preferred)
  • ITIL, CISSP, or other relevant certifications are desired

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Consistent with Colorado law, Colorado applicants can email the inbox to receive the compensation range information for this role. Please provide proof of Colorado residency in your request.

City: San Diego

State: California

Community / Marketing Title: Cloud Operations Analyst, FedRAMP (Virtual-US)

Job Category: Engineering

Company Profile:

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

LinkedIn Remote: #LI-Remote

Location_formattedLocationLong: San Diego, California US


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