Senior DevOps Engineer

Requisition Number: 213076

External Description:

Our Team

Our Quality & Tools group enables our development teams to build world-class products for both on-premises and cloud-based solutions. Among of our tools and services, we manage and deliver integrated Software Development Lifecycle (SDLC) tools.

If you enjoy the world of integrated SDLC tools, possess a data-driven mindset, and see yourself thriving as a member of one of our fast-paced, High-Performance teams, then this might be the right opportunity for you.

Responsibilities (shall include but not be limited to):
• Help enable self-service by configuring, implementing, and maintaining our Enterprise SDLC tools and integrations
• Drive tooling improvements used for continuous integration, automated testing and diagnostics
• Prioritize and execute critical and blocking issues in a timely fashion
• Troubleshoot and support SDLC tools on Linux & Windows systems
• Participate in day-to-day infrastructure operations using ITIL practices via ITSM, e.g., incidents, problems, changes, service requests
• Participate in the team on-call rotation to ensure 24x7 availability SLAs are met (as needed)
• Create and maintain architectural and logical diagrams and support documentation
• Track work -- features, stories, and tasks -- using Jira (Agile / Kanban)

Required Skills and Experience (you will need to be successful):
• Bachelor's degree in a Technology field
• 2 or more years of experience supporting Enterprise SDLC tools
• Strong analytical and problem-solving skills
• Good written and verbal communication skills
• Time management and organizational skills
• Team player who:
• Collaborates with other team members and cross-functional teams
• Delivers on team commitments
• Possess the social aptitude to work with geographically distributed and culturally diverse teams
• Adapts to change with workloads, processes, business needs, and company culture
• Technical Influencer who:
• Exhibits a growth mindset for improving and automating processes that result in customer satisfaction and business value
• Communicates effectively and manages the expectations of others (Ex: team members, management, customers)
• Experience in:
• Implementation, troubleshooting, and maintenance support of enterprise applications / tools on Linux & Windows VMs running on VMware
• Ability to dive in and debug live product systems (Ex: integrations issues, spotting anomalous service behavior, and determining the root cause of incidents)
• Versions control system with branching and merging (Ex: Git, SVN)
• Multiple build tools (Ex: Visual Studio, Xcode, Make, Jenkins, TeamCity)
• Container technology - Docker or Kubernetes
• Troubleshooting languages/environment (Ex: Java, python, groovy, shell)
• Package managers (Ex: apt, yum)
• Working knowledge of:
• Databases (Ex: PSQL MySQL (HA, hot spare and tuning)
• Apache - Tomcat ( troubleshooting and tuning web services )
• Java - JVM JRE ( tuning JVM troubleshooting and managing)
• Load balancers - ELB, Nginx (reverse proxy)

Preferred Qualifications:
• Experience in GitLab or GitHub
• Knowledge of AWS services - Experience running systems in AWS, EC2, ELB (network, application, classic) a plus Experience with GitLab or GitHub
• Experience scripting with Python, shell, or Java

What we offer you:
• Highly Competitive Mayor and Minor Medical, Dental, Vision, and Life Insurance.
• Teradata’s Pension Plan with 50% matching.
• Monthly Food and Restaurant Vouchers.
• Performance bonus aligned with your annual salary.
• Vacation days, Christmas bonus, and vacation bonus above the law standard.

In addition, our teams are encouraged to look for innovation, spending at least 1 week each quarter on development, learning new skills, and innovative technology/solutions.

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Mexico City

State: Mexico

Community / Marketing Title: Senior DevOps Engineer

Job Category: Engineering

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote: #LI-Remote

Location_formattedLocationLong: Mexico City, Mexico MX