Specialist Application Operations Support

Requisition Number: 212824

External Description:

Managed Services, Linux Administrator

Location: India GDC – Airoli / Pune / Bangalore

The GDC Managed Services Linux Administrator role is for operations support.
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Job Summary

 First and second line support for all compute, storage, and networking infrastructure issues for On-prem. and public cloud hosted SLES Linux servers.
 Drive OS and Application patching and upgrades as per the plan.
 Set-up Alerts, reports, and dashboards for monitoring system health.
 Delivery responsibilities in the areas of private cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.
 Plan & execute OS version upgrades, OS Migrations, Server build, Application specific configuration and Cluster setup
Key Responsibilities
 Perform day to day support on the servers like administration, housekeeping, maintenance, upgrade of OS, performing Security related controls and checks.
 Work on server related issues of major/minor/simple/complex in nature
 Perform patching and upgrades as per the plan
 Configuring Health checks and taking appropriate actions based on the alerts and checks
 Backups, snapshot activity in preparation to changes being implemented
 Automate the routine activities
 Linux servers Performance and capacity management
 Using the Change & Problem Management Tools to perform any planned/unplanned maintenance
 Handling of the Day to Day House Keeping tasks by using tools & scripts
 Preparation of RCA for all major/minor incidents
 Identify improvement opportunities in existing processes and recommend actions
 Build and deliver periodic SLA and other Reports to management
 24 x 7 Environment in shift roaster-based duties
 Attend calls on calls basis whenever assigned
 Coordination with Server managers/other teams and other stakeholders

Technical Skills: -

 Experience in Linux system administration
 Strong experience in Server OS Administration
 Extensive knowledge on all types of Unix / Linux Flavors
 In-depth experience in implementing an end-to-end fully secure High Availability Server environment
 Experience on Upgrades, Migrations, Performance Tuning and advanced Root cause analysis
 Should be proficient in scripting
 Should be proficient in Automation solutions
 Good to have hands-on experience in one of the Automation Platforms (SaltStack, Ansible, Puppet, Chef)
 VMware experience is of added value
 Experience in handling Linux Systems Administration tasks on RedHat and SLES Linux.
 Performance Monitoring and experienced in monitoring tools administration
 Hands on experience on Virtualization Technologies such as KVM, VMWARE.
 Hand on with implementing SSSD, LDAP, and other Identity and Authentication tools.
 Experience with one or more of Shell/Perl/python scripting and other programming languages.
 AWS/Azure/Google Cloud Administration experience will be plus.
 Performance monitoring and reporting for the compute, storage and network resources
 Good understanding for Networking and Storage concepts
 Exposure to MS Windows Admin, patching and Anti-Virus admin and upgrade

Skills & Attributes

 Minimum 8-10 years of IT experience.
 Minimum 5-6 years of experience in Server OS Administration.
 Willingness and flexibility to learn new technologies and scale up quickly and adapt to different roles as the situation demands
 Ensuring that the processes are adhered to
 Ensure maximum uptime according to the SLA
 Executing tickets / requests
 Monitoring and mentoring junior team members
 Identifying and suggesting implementation of new technologies/products for enhancement
 Helping team members in case of Issues/Technical Problems
 Knowledge of ITIL best practice on incident management, change management and problem management
Desirable Certifications

 ITIL, RHEL or MCSE or other relevant certifications are desirable

Must Have

 Must be willing to provide 24x7 on-call support on a rotational basis with the team.
 Must be willing to travel – both short-term and long-term
 Excellent oral and written communication skills in the English language

 

CountryEEOText_Description:

City: Pune

State: Maharashtra

Community / Marketing Title: Specialist Application Operations Support

Job Category: Consulting

Company Profile:

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

LinkedIn Remote:

Location_formattedLocationLong: Pune, Maharashtra IN