Global Employee Relations Specialist (Americas focused)

Location: Peachtree Corners, Georgia, United States


Requisition Number: 212759

External Description:

The Global Employee Relations Specialist plays an important role in driving and promoting a strong culture of positive employee relations at Teradata. The experienced professional will report to the Global Employee Relations Manager for the Americas and will provide support specific to investigations and performance management cases. This individual will bring their expertise in the Americas region to ensure the successful operation of the function to cover the needs within this region. This role is a global hands-on role and will be responsible for supporting managers and employees on HR and ER issues initially focused within the Americas region, ensuring a positive and ethical workplace.


 Employee Relations - Investigations related to policy, ethics and compliance violations or poor performance; conflict resolution; execution of reduction in force, separation agreements; manager and employee coaching, etc.

 Support the ER function using Standard Operating Procedures (SOPs), metrics and best practices for the function

  • Support the day-to-day operations of various ER programs, compliance and initiatives:
    • Investigate highly sensitive ER issues, and make objective recommendations based on findings. This includes conducting investigative interviews resulting from any ER issues/complaints, and collecting and maintaining evidence and interview notes, preparing an investigation report, performance improvement plan and/or corrective action
    • Collaborate with HR Partners and Legal on critical elements of compliance and investigations to determine best mitigating outcomes
    • Increase awareness among manager and employees of ethics and compliance related to HR policies, processes, and best practices to address resolution of ER related issues and drive a culture of positive ER
    • Assist with difficult or complex Performance Management issues, including PIPs, exit strategies and involuntary separations
    • Assist with the resolution of escalated Leave of Absence employment decisions and requests for workplace accommodations
    • Support operations specific to reduction-in-force notifications and separation agreements
  • Operate ER case management system
  • Maintains knowledge of trends, best practices, regulatory changes, and employment law
  • Helps build global knowledge and capability for managing ER issues globally

 Onboarding/ Exit

  • Assist with onboarding experience for new employees; provide feedback on the program design and content that enhances the new employee experience
  • Analyze feedback from employee exit interviews, determine trends and recommend appropriate actions

Policies/Guidelines & Compliance

  • Supports the evolution of company global and regional policies and employee law requirements
  • Partner with Legal as needed to ensure policies and practices comply with applicable country, regional, federal, state and local laws and regulations
  • Assist with refining and evolving the regional guidelines and compliance repository for easy and quick access
  • Consult with Legal on required trainings and ensure training is launched and tracked according to requirements


  • Participate in HR related projects and programs relating to compliance, employee relations, and team member engagement


  • 4+ years of HR, Legal or ER experience in a large, international, fast-paced organization
  • Bachelor’s degree in HR, Legal, Business or other related discipline
  • Experience working with a global company with experience/exposure to relevant in-region employment laws/regulations
  • Proven knowledge and experience with employee relations/compliance within the Americas region
  • Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively within the team and at all levels of the organization
  • Experience in building trusting relationships
  • Experience working with or in support of diverse communities
  • Experience conducting internal ER investigations
  • Ability to maintain neutrality and calm demeanor in tense/conflict-ridden situations
  • Experience providing coaching to employees & managers, offering feedback and advice on issues in a proactive and compassionate manner
  • Strong critical thinking and analytical skills, especially in complex and nuanced situations
  • Ability to work in a fast-paced, rapidly changing environment
  • Strong execution skills
  • Hands-on manner


CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Consistent with Colorado law, Colorado applicants can email the inbox to receive the compensation range information for this role. Please provide proof of Colorado residency in your request.

City: Peachtree Corners

State: Georgia

Community / Marketing Title: Global Employee Relations Specialist (Americas focused)

Job Category: Human Resources

Company Profile:

Our Company

Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.

At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.  Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. 

Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization…regardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.

 As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.

LinkedIn Remote:

Location_formattedLocationLong: Peachtree Corners, Georgia US


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