Managed Services Delivery Consultant

Location: Argentina, Santiago del Estero Province, Argentina

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Requisition Number: 212711

External Description:

Managed Services Delivery Consultant

Location: Argentina

Management Level: Senior Professional

 

Summary Description

The Managed Services Consultant, provides consulting to Managed Services customers on how to effectively administer, maintain, troubleshoot and operate the Teradata platform and database environment, and Implement and operate all Teradata tools and utilities. This position requires being able to work leading a team and also working as a self sufficient professional.

Assist with the management of workload and query performance, and utilize specialized Teradata tools such as Viewpoint Query Analyzer, and TASM tuning parameters as required to throttle workload and improve performance. 

Operational responsibilities include creating database objects such as users and tables, monitoring and managing user sessions, monitoring system and query performance and tuning poorly performing queries.  The Managed Services Consultant also performs space management; data access management, administers security and access profiles, and performs backup and recovery operations. 

This position requires prior production support experience with the ability manage multiple large enterprise class production and non-production systems. Ability to effectively manage service requests, incidents and problem resolution processes is required.  Knowledge of change management and deployment and control of production releases is essential.  Candidates for this position should have experience utilizing Teradata performance data as reported through Teradata’s proprietary PMCP/PDCR performance and capacity planning tool set and other Teradata performance management utilities. 

Key Responsibilities

  • User Management
  • Security Management
  • Space Management
  • Backup and Recovery
  • Workload Management
  • Performance Tuning& Performance Reporting
  • Unix Shell and Batch Scripting
  • System Performance monitoring using Teradata Viewpoint
  • Teradata Administrator/SQL Assistant /TSET
  • User, Objects and Security management as per Teradata Best practices.
  • Backup and restore process using Veritas NetBackup(TARA)/ netvault/ Tivoli/ DSA
  • Well conversant with various ticketing system/production change request/ Teradata Incident management.
  • Exposure to MVC, Capacity planning and performance Management.
  • Exposure to troubleshoot the FastLoad / Multiloading/ FastExport/ BTEQ/ TPT and should be good at error handling
  • Exposure to TASM/TWIM
  • Coordinate Software/Hardware Upgrade Activities
  • Exposure to PDCR Reporting and Analysis
  • System Administrator Tasks using Pack Disk, Scan Disk, Linux utilities, CRON
  • Own incidents/problems escalated to the support team and be accountable for the execution of the resolution process

Qualifications

  • Excellent oral and written communication skills
  • Vantage Certified Associate / Administrator
  • Advanced level skills related to workload analysis, characterization , tuning and performance management is required.
  • Proficient in the use of Microsoft Office components and personal computers (for generating the many reports required by the customer)
  • Strong problem-solving skills with demonstrated experience managing and resolving work requests and change requests
  • Travel is generally not required as position is a long-term assignment in a specific location

Education and Experience Requirements

  • Bachelor’s Degree in Computer Science or related discipline or foreign equivalent, with a master’s degree in computer science or quality related disciplines desirable 
  • 3-6 + years experience administering Teradata database in a large production environment either as DBA or performed as a Managed Service.
  • Spanish/English avanced level

Preferred Qualifications

  • Vantage Certified Associate / Administrator
  • ITIL Foundation Certification
  • System Performance tuning, including production and interpretation of PMCP/PDCR  reports
  • Experience with translating logical models to optimal physical models
  • Knowledge of and experience with using Viewpoint to monitor and manage the Teradata Environment
  • Ability to write efficient SQL & exposure to query tuning
  • Provide on-call support after working hours
  • Experience in an environment where ETL/BI tools such as Informatica, DataStage, Business Objects, SAS, and Microstrategy were an important part of the analytical ecosystem
  • Experience with Teradata in a cloud environment (public or private)

 

CountryEEOText_Description:

City: Buenos Aires

State: Buenos Aires

Community / Marketing Title: Managed Services Delivery Consultant

Job Category: Consulting

Company Profile:

Our Company

Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.

At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.  Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. 

Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization…regardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.

 As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.

LinkedIn Remote:

Location_formattedLocationLong: Buenos Aires, Buenos Aires AR

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