Cloud Onboarding Manager

Requisition Number: 212700

External Description:

Title:     Cloud Onboarding Manager (EMEA)

Reports to: CS&S Cloud Onboarding + PMO + Data Migration Services Director

Location:  Virtual.  Travel: 0-5%

 

SUMMARY DESCRIPTION

The CS&S EMEA Cloud Onboarding Manager is responsible for supporting account teams and customers through the journey to Cloud.

 

Primary objectives are to support the Presales/ Architecture Review, Provisioning, Network Handshake, and Transition to Project team for data migration, application testing, etc.

 

Key Presales Tasks

• Socializing Cloud Onboarding requirements and processes with account teams
• Ensuring that Account Teams are asking the right questions and setting the right customer expectations
• Answering account team questions, escalating to Cloud Operations as needed through the sales process
• Sharing Best Practices for Cloud Migrations across account teams

 

Key Onboarding / Provisioning Tasks

• Supporting Account Teams as they prepare for Architecture Reviews
• Facilitating Architecture Reviews through Architecture approval status
• Facilitating the Network handshake to ensure customer connectivity to Cloud
• Facilitating handoff to SEM/Project Manager for Data Migration

 

This position is a salaried position and requires some weekend and work outside the 8 to 5 timeframe.  The Onboarding Manager will work remotely from a virtual home-based office.

SKILLS & ATTRIBUTES

• Strong Interpersonal skills – Written and oral communication, decision-making, leadership
• Resilience in managing through complex technical challenges
• Understanding of Teradata Change Control, Support, and/or Cloud Operations
• Ability to influence without authority and drive change adoption across the organization

 

PREFERRED QUALIFICATIONS

• Demonstrated knowledge of Teradata Solution products through a combination of experience and Teradata Certifications (client software, networking, host operating systems, and utilities)
• Experience with Teradata infrastructure, client software/utilities, networking, and O/S
• Familiarity with core system administration tools, basic networking protocols, and Cloud security and compliance
• Experience building, supporting, and/or migrating cloud environments
• Proficient in the use of Microsoft Office components and documentation toolsets
• ITIL Certification and/or PMP Certification and/or experience in MS Project Management and/or Change Management Methodology
• Cross-functional project management, communication, and stakeholder management skills.
• 7 years experience in computer technology or related fields
• BS/BA degree in Business Technology, Computer Science, or Management Information Systems, Business Administration, Math, Statistics, or Engineering

CountryEEOText_Description:

City: Prague

State: Praha

Community / Marketing Title: Cloud Onboarding Manager

Job Category: Engineering

Company Profile:

Our Company

Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.

At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.  Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. 

Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization…regardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.

 As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.

LinkedIn Remote:

Location_formattedLocationLong: Prague, Praha CZ