Cloud Onboarding Manager

Requisition Number: 212700

External Description:

Title:     Cloud Onboarding Manager (EMEA)

Reports to: CS&S Cloud Onboarding + PMO + Data Migration Services Director

Location:  Virtual.  Travel: 0-5%

 

SUMMARY DESCRIPTION

The CS&S EMEA Cloud Onboarding Manager is responsible for supporting account teams and customers through the journey to Cloud.

 

Primary objectives are to support the Presales/ Architecture Review, Provisioning, Network Handshake, and Transition to Project team for data migration, application testing, etc.

 

Key Presales Tasks

• Socializing Cloud Onboarding requirements and processes with account teams
• Ensuring that Account Teams are asking the right questions and setting the right customer expectations
• Answering account team questions, escalating to Cloud Operations as needed through the sales process
• Sharing Best Practices for Cloud Migrations across account teams

 

Key Onboarding / Provisioning Tasks

• Supporting Account Teams as they prepare for Architecture Reviews
• Facilitating Architecture Reviews through Architecture approval status
• Facilitating the Network handshake to ensure customer connectivity to Cloud
• Facilitating handoff to SEM/Project Manager for Data Migration

 

This position is a salaried position and requires some weekend and work outside the 8 to 5 timeframe.  The Onboarding Manager will work remotely from a virtual home-based office.

SKILLS & ATTRIBUTES

• Strong Interpersonal skills – Written and oral communication, decision-making, leadership
• Resilience in managing through complex technical challenges
• Understanding of Teradata Change Control, Support, and/or Cloud Operations
• Ability to influence without authority and drive change adoption across the organization

 

PREFERRED QUALIFICATIONS

• Demonstrated knowledge of Teradata Solution products through a combination of experience and Teradata Certifications (client software, networking, host operating systems, and utilities)
• Experience with Teradata infrastructure, client software/utilities, networking, and O/S
• Familiarity with core system administration tools, basic networking protocols, and Cloud security and compliance
• Experience building, supporting, and/or migrating cloud environments
• Proficient in the use of Microsoft Office components and documentation toolsets
• ITIL Certification and/or PMP Certification and/or experience in MS Project Management and/or Change Management Methodology
• Cross-functional project management, communication, and stakeholder management skills.
• 7 years experience in computer technology or related fields
• BS/BA degree in Business Technology, Computer Science, or Management Information Systems, Business Administration, Math, Statistics, or Engineering

CountryEEOText_Description:

City: Prague

State: Praha

Community / Marketing Title: Cloud Onboarding Manager

Job Category: Engineering

Company Profile:

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

LinkedIn Remote:

Location_formattedLocationLong: Prague, Praha CZ