Cloud Onboarding Manager

Requisition Number: 212700

External Description:

Title:     Cloud Onboarding Manager (EMEA)

Reports to: CS&S Cloud Onboarding + PMO + Data Migration Services Director

Location:  Virtual.  Travel: 0-5%

 

SUMMARY DESCRIPTION

The CS&S EMEA Cloud Onboarding Manager is responsible for supporting account teams and customers through the journey to Cloud.

 

Primary objectives are to support the Presales/ Architecture Review, Provisioning, Network Handshake, and Transition to Project team for data migration, application testing, etc.

 

Key Presales Tasks

• Socializing Cloud Onboarding requirements and processes with account teams
• Ensuring that Account Teams are asking the right questions and setting the right customer expectations
• Answering account team questions, escalating to Cloud Operations as needed through the sales process
• Sharing Best Practices for Cloud Migrations across account teams

 

Key Onboarding / Provisioning Tasks

• Supporting Account Teams as they prepare for Architecture Reviews
• Facilitating Architecture Reviews through Architecture approval status
• Facilitating the Network handshake to ensure customer connectivity to Cloud
• Facilitating handoff to SEM/Project Manager for Data Migration

 

This position is a salaried position and requires some weekend and work outside the 8 to 5 timeframe.  The Onboarding Manager will work remotely from a virtual home-based office.

SKILLS & ATTRIBUTES

• Strong Interpersonal skills – Written and oral communication, decision-making, leadership
• Resilience in managing through complex technical challenges
• Understanding of Teradata Change Control, Support, and/or Cloud Operations
• Ability to influence without authority and drive change adoption across the organization

 

PREFERRED QUALIFICATIONS

• Demonstrated knowledge of Teradata Solution products through a combination of experience and Teradata Certifications (client software, networking, host operating systems, and utilities)
• Experience with Teradata infrastructure, client software/utilities, networking, and O/S
• Familiarity with core system administration tools, basic networking protocols, and Cloud security and compliance
• Experience building, supporting, and/or migrating cloud environments
• Proficient in the use of Microsoft Office components and documentation toolsets
• ITIL Certification and/or PMP Certification and/or experience in MS Project Management and/or Change Management Methodology
• Cross-functional project management, communication, and stakeholder management skills.
• 7 years experience in computer technology or related fields
• BS/BA degree in Business Technology, Computer Science, or Management Information Systems, Business Administration, Math, Statistics, or Engineering

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Prague

State: Praha

Community / Marketing Title: Cloud Onboarding Manager

Job Category: Engineering

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Prague, Praha CZ