Staff Systems Architect - Customer Experience

Requisition Number: 212270

External Description:

Staff Systems Architect – Customer Experience

The ideal candidate will possess strong system-level analytical skills and an excellent understanding of methodologies and tools used to monitor and measure system performance. This role requires good resource management skills to balance progress on multiple projects.  You will have the opportunity to solve real world customer problems, learn a wide variety of new technologies, and to gain a detailed understanding of the internals of industrial strength data warehouse and analytics data solutions. To be successful, you should be a self-starter who has the ability to quickly learn new technologies and dig deep into technical issues.  If you have a desire to work on the cutting edge of technology, face challenging problems, and work with smart people then this is the position for you.

 

What you get to do in this role:

 

Solution Architect

Build upon your understanding of system-level performance and enterprise systems and distributed architectures to help guide customers into appropriate platform installations that will address their business requirements.

 

Customer Rollout

Support the rollout of new platforms and proof-of-concept systems to our customers by executing test plans on targeted initial customer installations and analyzing test results.

 

Performance Analysis

Build upon your analytical skills to understand how to monitor and measure system performance across multiple subsystems (CPU, memory, storage, networks, etc.)

Develop your analytical trouble shooting skills to help identify problems, collect data, establish facts, and draw valid conclusions in order to identify the root cause of an issue and to suggest how to resolve it

 

Database Development, Administration, and Operations (DevOps)

Expand your fluency in a number of cross-disciplinary technologies including databases, OS, networking, software, and test automation

Create SQL test scripts and perform database administration

 

Teamwork

Be a self-starter with a quick learning curve on different technologies and processes

Work with cross-functional teams, help build consensus on issues, and help drive projects to completion

Be a team player who can quickly find common ground and work together to solve problems for the good of all

 

Basic Qualifications:

• US Permanent Residence
• BS, or MS in Computer Science or related field
• Comfortable with working with and analyzing large amounts of data
• Good communication skills with experience in presenting detailed technical information
• Experience with distributed systems applications and scalable systems
• Experience with writing SQL based queries in support of creating and modifying test cases to create targeted workloads

Preferred Qualifications:

• Experience with benchmarking and related performance analysis
• Experience with test automation (automating unit test cases, Test Driven Development, etc)
• Experience with DevOps (CI/CD, monitoring, provisioning and deployment, Jenkins, Ansible, etc)
• Experience with secure coding practices – knowledge of threat models, and compliance
• Experience with Agile methodologies (Scrum, Lean, Kanban, SAFe, etc)
• Experience with client/server-based application development
• Software development experience in C/C++, Python, Perl, and/or other languages
• Customer support experience

Minimum Education:

• Bachelor of Science degree in Computer Science, Computer Engineering, or related discipline with 8 years of related work experience.
• Masters degree in Computer Science, Computer Engineering, or related discipline with 6 years of related work experience.

Work Environment:

 

This position is based in Teradata's research and development main campus in San Diego, CA. Teradata's employees enjoy beautiful facilities including a cafeteria, cafe, and gym on site. We will consider other office locations, including: Santa Clara, CA; Raleigh, NC; Austin, TX; or Los Angeles, CA; as well as, completely Virtual.

 

If you are interested in working in a fast-paced, innovative environment where you can directly influence the future of cloud-based analytics solutions and services, then Teradata is the place for you. 

 

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.

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We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Consistent with Colorado law, Colorado applicants can email the Ask.HR@teradata.com inbox to receive the compensation range information for this role. Please provide proof of Colorado residency in your request.

City: San Diego

State: California

Community / Marketing Title: Staff Systems Architect - Customer Experience

Job Category: Engineering

Company Profile:

Our Company

Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.

At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.  Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. 

Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization…regardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.

 As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.

Location_formattedLocationLong: San Diego, California US