Data Scientist

Requisition Number: 212101

External Description:

Data Scientist

Location: Tijuana, BC, Mexico

 

Teradata

 

Data Scientist

 

Teradata Service Analytics team is dedicated to providing the best customer support experience for our customers by automating and transforming technical support from reactive to proactive using data and analytics. Specifically, we  are developing an analytics software system which will:

• Utilize data and analytics to predict customer operational issues
• Proactively provide solutions to avoid impact to customer operations
• Enable customers to quickly and easily resolve known technical issues through self-service
• Automatically assist Customer Support Associates to quickly resolve customer issues

 

Major Responsibilities:

As a data scientist, you will work in collaboration with other members to research, design, prototype, test and document novel algorithms and predictive analytics for automated, near real time decision making. On a daily basis, you will work with datasets performing tasks such as data integration, data cleansing, exploratory analysis, predictive modeling (including rules engines), rapid prototyping, and analytics operations once the model is release into production. You will present findings to teammates and guide the transition of new algorithms into operational code.  You will also serve as a point person for collaborations with various stakeholders including subject matter experts, business owners, business analysts, software engineers, data engineers, and upper management.

 

Qualifications:

• Master’s or PhD degree in a related discipline (Mathematics, Statistics, Computer Science, Data Science, etc)
• 3+ years of related experience gained through a combination of academic studies (including graduate student studies) and work experience
• Prior work and/or research demonstrating experience in the following areas
  • Exploratory Data Analysis: Querying data, providing statistics
  • Data mining: discovery of patterns & signals in data or anomaly detection
  • Model Development: Decision trees, probabilistic reasoning, neural networks, clustering, case based reasoning, rules engines
  • Collaboration: Working in team environments with multiple disciplines and work styles
  • Natural language processing and text analysis
  • Quantitative reasoning: Drawing conclusions from data and generating actionable information
  • Software engineering: Ability to work with team members to implement algorithms
  • Operations: Monitoring and maintaining models in production
• Extensive knowledge of Python (must include SciPy, NumPy, Pandas, Jupyter Notebooks)
• Experience working with SQL databases
• Excellent quantitative reasoning and creative problem solving skills
• Excellent verbal and written communication skills
• Ability to collaborate with and lead an interdisciplinary team members to solve problems
• Self-starter with a positive attitude, intellectual curiosity and a passion for analytics and solving real world problems

 

Preferences:

• Experience in customer service domain
• Experience with machine telemetry

 

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Tijuana

State: Mexico

Community / Marketing Title: Data Scientist

Job Category: Customer Support

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Tijuana, Mexico MX