Teradata University Enablement and Learning Operations Program Manager

Location: West Palm Beach, Florida US

Notice

This position is no longer open.

Requisition Number: 211662

External Description:

Teradata University Enablement and Learning Operations Program Manager

Location: San Diego, CA (Desired), open to virtual/remote (US based)

The Teradata University Enablement and Learning Operations Program Manager will be responsible for maintaining and enhancing the learning environment for Teradata’s employees, partners, and customers.  The Teradata University Enablement and Learning Operations Program Manager must drive successful operations of the Learning Management System (LMS), partnering with various business units and points of contact to deploy training programs and courses/classes to an internal and external audience of learners internationally.

The ideal candidate will be data driven, intellectually curious, a fast learner, and able to move quickly while maintaining focus on high impact projects aligned to a global strategy and to develop and make recommendations on learning technologies and process improvements. This is a full-time individual contributor position based in San Diego, CA.

Responsibilities:

  • Learning Technology Expertise
    • Technical expertise across broad range of learning technologies to ensure platforms and infrastructure are in place as required to deliver quality e-learning experience.
  • Helpdesk Training Support
    • Administer Teradata University training support: evaluate urgency of tasks, prioritize accordingly based off company needs, track support inquiries for resolution or escalation.
    • Support requests for pulling and building reports that range from training progress to course usage data.
    • Maintain support knowledge repository and processes for operational efficiency and consistency.
  • Curriculum and Course Lifecycle Maintenance and Support
    • Create and configure new courses and curriculums for both On-Demand and Instructor-Led training.
    • Centralized point of contact for all new Teradata University training deployments: 5-10 deployments per month.
    • Manage catalog and inquiries for active courses, LinkedIn Learning integrated courses, and curriculums.
    • Consult with stakeholders to translate program requirements into functionality and capabilities of Saba.
    • Enable and support learning contributors to streamline content management in Saba LMS.
  • Product Ownership for Saba Learning Management System (LMS)
    • Consult with stakeholders and other learning/enablement/education teams and departments to prioritize needs and drive business value
    • Lead monthly steering committee calls with stakeholders to align, prioritize, and consolidate the roadmap and learning portfolio for Teradata University.
    • Prepare for new product releases quarterly and identify how it will impact user experience, user interface, and support/process documentation.
  • Program/Project Management
    • Drive learning projects from inception to delivery

Minimum Requirements

  • 2-5 years of experience in Learning Technology/Operations
  • BS or BA degree in Business, Education, Technology or other related discipline
  • Knowledge of Learning Management System (LMS) administration
  • Strong time management, communication, consulting, presentation and writing skills
  • Practical experience with prioritizing, scoping, and managing multiple projects
  • Excels in learning quickly and working independently
  • Proficient with Microsoft Excel to format and present data (pivot tables, filters, etc.)
  • Proficient with Microsoft PowerPoint for developing business-level presentations

 Preferred Experience

  • Practical experience implementing learning technology solution/platform
  • Practical experience working with IT and other technical groups/resources

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Consistent with Colorado law, Colorado applicants can email the Ask.HR@teradata.com inbox to receive the compensation range information for this role. Please provide proof of Colorado residency in your request.

City: West Palm Beach

State: Florida

Community / Marketing Title: Teradata University Enablement and Learning Operations Program Manager

Job Category: Sales

Company Profile:

Our Company

Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.

At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.  Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. 

Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization…regardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.

 As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.

Location_formattedLocationLong: West Palm Beach, Florida US

.

© 2021, Teradata. All rights reserved. | Privacy | Terms of Use | Fraud Alert | Tracking Consent | Teradata is an Equal Opportunity Employer | www.teradata.com