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Finance Operations Consultant - 210896

Full Time
On-Site

Airoli, Navi Mumbai, Maharashtra 400708, India

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all the data, all the time, so you can analyses anything, deploy anywhere, and deliver analytics that matter most to your business.

And we do it on-premises, in the cloud, or anywhere in between. We call this pervasive data intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And how we transform how businesses work and people live through the power of data. Get the answer at teradata.com. 

Role Summary

This support role for Global Renewals Support Center is an expansion to our current team. We are looking for someone with strong relationship management skills who wants to be on the bleeding edge of analytics technology to join our team as a Finance Operations Consultant. In this role the Consultant will provide back-office administration support for our Global Renewals organization.  At a high level, this support consists of product licensing management, support entitlement administration, and contract renewal order creation/submission.  This individual will play a critical role in supporting the account and delivery teams in their overall endeavor to provide our customers a world-class experience.

Key Requirements:

  • Bachelor’s degree in Finance, Accounting, Business or related field
  • Experience in a customer sales support or support planning role
  • Working knowledge of ERP Install Base and Contracts for Services environments
  • Experience working with large data sets to provide analysis, forecasting and ad hoc information
  • Experience using Salesforce
  • Advanced proficiency with Microsoft Office (Excel, Access, Word and PowerPoint)
  • Excellent English - written and verbal

If you’re detail-oriented and an excellent team player, we want to hear from you! Submit your application and if there is a match, our hiring team will be in touch.

This role will work closely with our Sales and Finance Organizations.

This role will need to be proficient using Salesforce and able to learn new concepts and system process quickly.  Including creating reports that aid with Data quality and monitoring.

This role requires the ability to understand many different internal systems (data sets) and how they overlap, while connecting the information contained to provide insights.

As this role involves collaboration with International counterparts, person should be flexible working in shifts.

Key Responsibilities:

  • Receive executed renewal order documentation
  • Update/Validate Product Licensing (install base) data
  • Update/Validate Support Entitlement (service level) and Advanced offerings
  • Create and Submit the Renewal order to the Teradata Order Management Group
  • Ensure initial invoice accuracy for customer delivery and provide on an as-needed basis support for invoice questions
  • Salesforce reporting, data monitoring, tracking, and updating

Experience/Skills Requirements

  • Strong attention to detail
  • Strong communication skills, ability to work across levels/organizations, ability to build trust-based relationships with senior non-financial managers
  • Results and success oriented, conveying a sense of urgency and driving issues to closure
  • Ability to work with high degree of self-direction      
  • Ability to work in shifts
  • Work with confidential information
  • Ability to coordinate multiple tasks in a fast pace environment.
  • Able to work well under pressure and to very tight deadlines
  • Salesforce and FinancialForce
  • Oracle ERP, Order Management, Install Base, Contracts for Service
  • Experience using reporting, Business Intelligence tools such as Business Objects, Power BI, etc.

Education

Bachelors degree in Commerce, Business, Accounting, or Finance with 1 to 3 year experience in key responsibility areas.

Company Description:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

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