Staff Software Engineer, Change Control Automation

Location: San Diego, California US

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Requisition Number: 210407

External Description:

Staff Software Engineer, Change Control Automation
Location: US, Virtual

Teradata Global Support Operations is building capabilities to further drive our company and function’s transformation and improve customer experience. Our vision is to enable continuous delivery of Teradata software updates with minimal downtime, maximum reliability, and high predictability. We are working to

  • Automate the planning of complex multi-component upgrades
  • Reduce customer effort in preparing for a system change event
  • Automate the preparation, delivery, and validation of a system change event
  • Increase overall customer satisfaction and confidence in adopting new Teradata features and services.

We are seeking a high-performing lead engineer to accelerate and bolster our team’s capability. The primary responsibility of this candidate is to contribute to the architecture, design, and development of software to automate installs and upgrades of Teradata products. This candidate will lead technical discussions, design and development efforts, and special projects. 

We are looking for a candidate who thrives on automation, is a self-starter, and will drive new ways of solving problems. In this role, you will be a leader in creating a culture of change, collaboration, communication, and enabling a technology shift in the organization.

Key Responsibilities / Profile Summary

  • Interpret internal and/or external business issues and recommend best practices
  • Solve complex problems; take a broad perspective to identify and implement new and innovative solutions
  • Lead functional teams or projects to achieve key business objectives
  • Collaborate with onshore and offshore teams to coordinate implementation activities
  • Troubleshoot, diagnose, and lead resolution of software defects
  • Provide training and support to software engineering teams during implementation
  • Advise, coach, and mentor junior members of the team
  • Communicate to all levels above and below to educated and influence decisions, processes, and policies
  • Frequently communicate with internal/external customers and vendors, requiring discretion and sensitivity to different audience needs
  • Promote Agile (scrum) and Lean-Agile practices
  • Provide periodic on-call support
  • Other duties as assigned

Basic Qualifications

  • Ability to work independently, requiring guidance on only the most complex situations or User Experience issues
  • Strong experience in distributed system design, data structures, and object-oriented programming
  • Hands-on experience in OOP languages such as Python (preferred), Java, C++, or comparable
  • Ability to learn and adapt various technologies to solve problems
  • Expertise in building/interacting with RESTful services
  • Experience in and passion for Test Driven Development (TDD) practices and modern software development best practices
  • Experience in using Agile (Scrum) software development lifecycle
  • Expertise in software development (ideally using Python and PyTest) on the Linux platform
  • Expertise in working with RDBMS and SQL queries
  • Experience in using virtual infrastructure (e.g. VMWare, Vagrant, etc.) for development, support, and testing
  • Strong communication skills (verbal and written)
  • Comfortable and flexible in working with globally distributed teams
  • BS in Computer Science or another technical discipline, and/or 8 to 10 years of related experience

Preferred Qualifications

  • Strong understanding of Teradata products
  • Expertise in using Git, Jenkins, Docker, Kubernetes, and Ansible
  • In-depth knowledge of System Change Management function (SCM), with deep expertise in System Change Automation (SCA)
  • Experience in designing domain separated IT process automation workflows orchestrated with ITOM on Linux systems

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

City: San Diego

State: California

Community / Marketing Title: Staff Software Engineer, Change Control Automation

Job Category: Engineering

Company Profile:

Teradata helps businesses unlock value by turning data into their greatest asset.  We’re the cloud data analytics platform company, built for a hybrid multi-cloud reality, solving the world's most complex data challenges at scale. Collectively, we endeavor to serve equal parts innovator and contributor. Because our mission isn’t just about the collection of data – it’s about revolutionizing the future of transportation to save lives, optimizing energy costs to make the planet a cleaner place, and using data to predict and identify cancer risks.

Location_formattedLocationLong: San Diego, California US

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