Position Title:  DBA/Cloud Ops (Teradata/AWS/Azure)

Location:  Islamabad/Lahore

Experience : 3-5 years

Job Summary 

• The DBA/Cloud Ops Administrator requires specific technical knowledge about the administration and control of the data warehouse environment, including the database, operating systems and associated tools.
• Delivery responsibility includes Administration, maintenance and control of database optimization, capacity, security, configuration, scheduling, errors, and execution of maintenance utilities.
• Responsible for managing Teradata’s as-a-Service offering on public cloud (AWS/Azure).
• Deivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.
• Implementing security best practices and analyzing the partner compatibility.

Key Responsibilities    

• Manage and support 24x7 Teradata Vantage environments (Cloud/On-Prem) for multiple customers
• Devise and implement security, operations best practices.
• Implementing development, production environment for data warehousing cloud/on-prem environment
• Backup, Archive and Recovery planning and execution of the cloud/on-prem data warehouses
• Throughput monitoring, load balancing, improving the overall system health by optimizing the key database or cloud resources
• Proactively monitor ticket queue and assignment of tasks to shift members
• Ensuring SLA are met during that shift- Acknowledgement & Update SLAs
• Incident/task prioritization during the shift
• Ensure all scheduled changes are implemented within the prescribed window
• First level of escalation for team members
• First level of help/support for team members
• Proactively highlight any incidents about to miss the SLA. Constantly monitor SLA Dashboard
• Ensure even distribution of workload within shift members
• Handling S1 during shift
• Shift leads would manage transition and share summary of all tickets being transferred
• Divert adhoc tasks to platform lead

Basic Qualifications

• Computer Sciences/Engineering Graduate or higher

Mandatory Skills / Attributes

• Minimum 3-5 years of IT experience.
• Minimum 2-3 years of Database Administration hands on-experience.
• Minimum 1-2 years of Cloud hands-on experience (AWS/Azure).
• Should have basic leadership qualities.
• ITIL or other relevant certifications are desirable
• Service Now / ITSM tool day to day Operations
• Must be willing to provide 24x7 on-call support on a rotational basis with the team.
• Must be willing to travel – both short-term and long-term

Preferred Skills/Certifications

• Teradata/DBMS Experience Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations
• Good understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
• Implement and support new and existing customers on VaaS infrastructure.
• Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one of the following cloud platforms : AWS/Azure
• Managed responsibilities as a Shift lead
• Hands-on experience with database architecture/modeling, RDBMS and No-SQL.
• Should have good understanding of data archive/restore policies.
• Teradata Basic
• Working experience in Linux administration, Shell Scripting.
• Working experience on any of the RDBMS like Oracle//DB2/Netezza/Teradata/SQL Server,MySQL.

Others

• Excellent oral and written communication skills in the English language
• Good team player.
• Good presentation, communication skills.