Desktop Systems Specialist
Location: Beijing, China
Notice
Requisition Number: 209534
External Description:
General
- Provide ITS support in Beijing office, occasional travel to other China offices.
- Work with Voice and data suppliers on any outages - may need occasional out of hours work and weekend work
- Work with remote Teradata network/voice teams to resolve outages and provide support for upgrades – will require out of hours work and weekend work
- Excellent communication skills in English - required for working with remote support staff, attending global conference calls and providing remote support
- Minimum 3 years’ experience working in IT desk-top support
PC/Mac Skills
- Assist with PC installations and desk-side support – must have Windows 10 experience
- Assist with Apple MAC installations and desk-side support
- Primary ITS contact for all China locations
- Managing stock, distribution and return of PCs/Macs in China
- PC and MAC troubleshooting skills
Networking Skills
- Basic understanding of TCPIP
- Responsible for maintaining Network patch panel adding/removing connections in Beijing office
- Deploying/Managing stock of Cisco IP phones
- Working with remote support teams to resolve hardware/software issues
- Working with local Network cable contractors to resolve/repair Network cabling issues
CountryEEOText_Description:
City: BEIJING
State: Beijing Shi
Community / Marketing Title: Desktop Systems Specialist
Job Category: IT
Company Profile:
Our Company
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
LinkedIn Remote:
Location_formattedLocationLong: BEIJING, Beijing Shi CN