Desktop Systems Specialist

Location: BEIJING, Beijing Shi CN

Notice

This position is no longer open.

Requisition Number: 209534

Position Title: Desktop Systems Specialist (II)

External Description:

General

  • Provide ITS support in Beijing office, occasional travel to other China offices.
  • Work with Voice and data suppliers on any outages - may need occasional out of hours work and weekend work
  • Work with remote Teradata network/voice teams to resolve outages and provide support for upgrades – will require out of hours work and weekend work
  • Excellent communication skills in English - required for working with remote support staff, attending global conference calls and providing remote support
  • Minimum 3 years’ experience working in IT desk-top support

 

PC/Mac Skills

  • Assist with PC installations and desk-side support – must have Windows 10 experience
  • Assist with Apple MAC installations and desk-side support
  • Primary ITS contact for all China locations
  • Managing stock, distribution and return of PCs/Macs in China
  • PC and MAC troubleshooting skills

 

Networking Skills

  • Basic understanding of TCPIP
  • Responsible for maintaining Network patch panel adding/removing connections in Beijing office
  • Deploying/Managing stock of Cisco IP phones
  • Working with remote support teams to resolve hardware/software issues
  • Working with local Network cable contractors to resolve/repair Network cabling issues

CountryEEOText_Description:

City: BEIJING

State: Beijing Shi

Community / Marketing Title: Desktop Systems Specialist

Job Category: IT

Company Profile:

We’re conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home, while others will remain remote. Read more on our response here: Teradata Response to COVID-19.

Teradata helps businesses unlock value by turning data into their greatest asset.  We’re the cloud data analytics platform company, built for a hybrid multi-cloud reality, solving the world's most complex data challenges at scale. Collectively, we endeavor to serve equal parts innovator and contributor. Because our mission isn’t just about the collection of data – it’s about revolutionizing the future of transportation to save lives, optimizing energy costs to make the planet a cleaner place, and using data to predict and identify cancer risks.

Location_formattedLocationLong: BEIJING, Beijing Shi CN

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