Services Sales Executive

Location: Melbourne, Victoria AU

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Requisition Number: 209055

External Description:

Location: Melbourne, VIC, AU

Company Overview 

Are you passionate about making large companies smarter and analytics driven? Teradata is the leading cloud data analytics platform company built for a hybrid multi-cloud world, solving the world’s most complex data challenges at scale. The world’s largest and most analytically sophisticated enterprises use Teradata’s industry-leading Analytic technology solutions and its consulting services to enable them to capture, store, manage, integrate and analyse detailed data to understand and improve business performance. Providing real answers to the enterprise business problems – and be able deploy at scale and across a complex data eco-system. We call this Pervasive Data Intelligence - in the Cloud, on-premise or anywhere in between. 

Position Overview 

We’re looking for someone exceptional for an exceptional opportunity. We want a Services Sales professional to work with us to be responsible for the overall Teradata Services business development and delivery of Teradata Consulting, Transactional and Managed Services within an assigned account, accounts, or industry, playing a key role in account planning and execution, helping to redefine how to sell and deliver business-focused services to Teradata’s existing and new target customers, across both Teradata and associated eco-system solutions, thereby contributing to business growth. So you’ll need to be an exceptional Service Sales professional with the drive to make this ambition a reality.  

 

You are highly respected for your knowledge, skills and experience to meet our customers’ business requirements through the use of data and analytics at scale. You are a good communicator with strong interaction with the customer understanding their needs, creating offers and mapping existing assets to solve their business problems. You will be working in a combination of physical and virtual office environments, including home, office, and customer site. Local travel up to 70% is expected depending on the location of the candidate with respect to the customer(s) site(s). Some International travel may be required for training. 

Key Areas of Responsibility

  • Develop in-depth understanding of their customer’s objectives, including the business, industry, company profile, business plan and key initiatives of the organisation. Engage at all levels of the customer from the Senior Executives to the Database Administrator (DBA)Develop strong relationships and build advocacy with key decision makers at Customers.
  • In conjunction with the Account Executive and other members of the account team (the “Sales Quad”), define and/or enhance the account plan and strategy including the development of opportunities that drive Annual Recurring Revenue growth and Services Revenue.
  • Identify, develop and own Services opportunities within their assigned accounts and industry.
  • Own and manage the consulting funnel and pipeline of opportunities for their designated accounts or territories. This includes maintaining the funnel in Salesforce and to update active opportunities.
  • Engage with customers at all levels from Senior Executives to DBAs to outline how data drives value and provide thought leadership - building strong and long-lasting relationships.
  • Position and drive the sale of Teradata Services per the Teradata Strategy and serve as the lead Teradata negotiator for proposals and contracts.
  • Work with Program Managers and Project Managers to provide scoping, planning, cost estimating, and pricing of Teradata Consulting engagements within the overall Consulting portfolio for their account, in conjunction with the Teradata Consulting Manager/Director.
  • Manage and own the development of proposals for Teradata Services, related Statements of Work and Bid Review documents.
  • Direct, and support the execution and delivery of customer solutions from a services perspective, including participation in client steering committees, project audits and quality checks. Be the point contact for issue resolution and managing escalations.
  • Be responsible for the Teradata Consulting forecast, orders, revenue, profit, engagement planning, engagement execution, engagement quality, and client satisfaction.
  • Work with Project Managers and Practice Leaders to qualify skills and training required to meet your customer’s needs.
  • Work with Global Development Centers (GDC) to position cost effective offshore/dual shore opportunities and engage GDC resources during positioning, selling and delivery where appropriate.
  • Provide direction for solution implementation engagements, of moderate to high complexity, or a collection of multiple projects. Act as a Program Manager / Director as required. 

You’ll be working closely with your customer, both as a consultant and as a trusted advisor. so you’ll also be a trusted ambassador for our brand. Your ongoing professional development is essential to our ongoing success, your customer’s success and, of course, your own. So, if this is you, we’d love you to meet with us .

Education and Experience Required 

  • BS, MBA, or MS in business, technical or professional discipline or equivalent work experience.
  • 10 plus years IT industry or related experience, with an “IT worldly” perspective.
  • An acknowledged and consolidated experience within the Data domain (Data Warehouse, BI, Data Management, Data Analytics, Advanced Analytics, Big Data, etc.), being able to create solid and trustful working relationships with customers, understand their business strategy and priorities, and use Data & Analytics as an enabler to grow their business.
  • Passion to win, entrepreneurial, high energy, responsive and results driven.
  • Proven experience in customer relationship management
  • Consulting selling experience with a vendor or consulting firm is preferable.
  • Experience and ability to work in a matrixed organisation.
  • Business management experience including engagement management experience with multiple project streams and complex EIM or Analytics implementations.
  • Experience in other competitive products. Knowledge in Open Source Analytics, DB2, Oracle, Analytics Appliances, to be able to draw comparisons with Teradata would be beneficial but not a requirement. .
  • One or more Industries experience, ideally in industries such as Finance, Retail and Telco Industries
  • Strong consultative, communicative, writing, and presentation skills.
  • A people, customer and team orientation.
  • A motivated, proactive, organized and “self-starting” attitude and working style. Strong personal and team goal orientation.
  • Expertise in developing and delivering working documents that communicate and corroborate complex ideas.
  • Strong planning and organisational skills.
  • Demonstrated consultative approach to business problem solving internally or with the client/prospects and/or partners.

Teradata is an equal opportunity employer in all aspects of our business. We are excited by the unique qualities, abilities, and perspectives each person brings, and candidates are considered on all the fundamentals they may bring to the role and the team.

CountryEEOText_Description:

City: Melbourne

State: Victoria

Community / Marketing Title: Services Sales Executive

Job Category: Consulting

Company Profile:

Our Company

Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data.

At Teradata, we are leading the data era. As enterprises address today’s digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs.  Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. 

Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage™, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organization…regardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency.

 As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today’s challenges and reimagine tomorrow’s world.

Location_formattedLocationLong: Melbourne, Victoria AU

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