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Commercial Solution Engineer

Location: Shanghai, China

Notice

This position is no longer open.

Requisition Number: 208877

External Description:

Position Overview

The Solution Engineer (SE) is an expert technologist, responsible for promoting Teradata solutions to customers and prospects and for establishing and developing “trusted advisor” status relationships in a target account from the DBA to the CIO.  A “T-shaped professional”, the SE understands Teradata technology intimately and also has a good understanding of the strengths and weaknesses of relevant partner and competitor analytic technologies.  The SE is a hands-on professional with demonstrable expertise in architecting, designing and delivering analytic data platforms who is as comfortable giving a technical demonstration or in providing specific and relevant advice and guidance on how a new feature should be deployed in a customer’s particular environment as they are in delivering presentations to senior business leaders.  In addition, the SE is committed to life-long learning and personal development and is also committed to sharing hard-won knowledge and expertise with peers and the wider Teradata organisation.

Job Specification

Successful candidates will -

  • Be assigned to seven or more target accounts and partner with the Account Executive to define a relevant, actionable account strategy and plan;
  • Understand and document the client’s “as is” analytical ecosystem architecture and define a “to be” architecture that addresses client strategy and requirements, supports the growth of the Teradata platform and mitigates competitive threats;
  • Drive sales and usage of Teradata software and services by acting as a trusted technical advisor to the client;
  • Provide technical leadership to the extended Teradata account team and ensure that other relevant SMEs are engaged at appropriate points throughout the sales cycle;
  • Work with the extended account team to identify new workloads that can be brought to the platform and opportunities to leverage new features and functions to optimize existing workloads; be accountable for customer success;
  • Deal with ambiguity and propose creative solutions that leverage informed assumptions based on his/her experience and expertise where only partial information is available to him/her;
  • Work with the extended Teradata consulting team to scope projects and develop appropriate SOWs, project plans and risk analyses;
  • Actively participate in the design, implementation, and roll-out of solutions to ensure that customer requirements are met or exceeded and in order to understand the real-world strengths and weaknesses of Teradata solution offerings; ensure that appropriate learning is captured, best-practices are updated and that feedback is provided to the product and engineering teams, as required;
  • Continuously develop own consulting and technology skills and ensure that he/she stays abreast of the relevant industry developments, including the emergence and evolution of new competitive threats;
  • Share hard-won skills and experience with peers and colleagues throughout the organization.

Candidate Profile

Successful candidates must -

  • Be passionate and enthusiastic about data, analytics and Teradata;
  • Have at least 5+ years hands-on experience in architecting, designing, delivering or optimizing Data Warehouse and/or Data Lake solutions;
  • Be a clear, confident and persuasive communicator, with excellent presentation skills and with the ability to structure a coherent, logical argument and the confidence to defend assumptions, projections and recommendations;
  • Demonstrate a keen interest and understanding of developments in the data and analytic technology marketplace and the trends are driving the adoption of new analytic technologies;
  • Be proficient in the use of both written and spoken business English and Chinese;
  • Possess strong analytical and problem-solving skills;
  • Demonstrate excellent organizational and people skills.

 

Successful candidates will preferably -

  • Have a background in technology consulting and relevant pre-sales experience;
  • Demonstrate relevant domain expertise in at least one industry vertical (e.g.: Telcom, Banking, etc) or one horizontal (e.g.: CRM);
  • Be familiar with SQL and at least one other relevant analytic programming language;
  • Have a degree level qualification in Computer Science, Software Engineering or a related discipline.

Terms and conditions

Teradata is firmly committed to growing and leveraging the benefits of diversity and equal opportunity in all aspects of our business.  We value the unique qualities, abilities and perspectives each person brings to solving business problems.  Candidates will be considered based solely on skills, experience and alignment with the responsibilities of the role.

Grade and salary will be commensurate with the demands of the role and based on skills and experience.  The successful candidate may work from either a local Teradata facility or virtually, depending upon his or her preference, but will be expected to travel frequently to meet with customers and account teams in-person and throughout the supporting region.

CountryEEOText_Description:

City: Shanghai

State: Shanghai Shi

Community / Marketing Title: Commercial Solution Engineer

Job Category: Sales

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Shanghai, Shanghai Shi CN

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