Delivery Assurance Lead

Location: North Sydney, New South Wales AU

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Requisition Number: 208823

Position Title: Senior Manager, Consulting Operations

External Description:

Company Overview 

Are you passionate about making large companies smarter and analytics driven? The world’s largest and most analytically sophisticated enterprises use Teradata’s industry-leading Analytic technology solutions and consulting services to enable them to capture, store, manage, integrate and analyse detailed data to understand and improve business performance. Providing real answers to the enterprise business problems – and be able deploy at scale and across a complex data eco-system. We call this Pervasive Data Intelligence - on-premise, in the Cloud, or anywhere in between. 

Position Overview 

The role of the Delivery Assurance Lead (Geo Based) is to lead the local Delivery Assurance Team to drive operational excellence, business integrity, compliance to the Teradata Governance Policy and a rolling schedule of Internal and External project reviews. Working closely with other members of the Execution & Operations team such as other Delivery Assurance, ePMO and Delivery Operations, the role is responsible for gathering, investigating and putting place remedial actions for individual projects. The Delivery Assurance Lead, under the guidance of the APAC Delivery Assurance Lead, will perform duties as outlined below. 

Key responsibility areas include: 

Engagement Delivery Assurance : Bid Management

  • Identifying early candidates for bid review based on sales stage and / or close date
  • Conduct bid reviews throughout all stages of the opportunity
  • Pipeline: ensure alignment with TD strategic drivers and conduct go/no go review with Engagement
  • Upside: ensure that deal structure is aligned with TD governance policy
  • Commit: ensure that deal documentation is correct and that correct approvals are in place before submission to customer
  • Statement of Work
  • Bid Sheet

Project Reviews

  • Working with Geo-Based Project Managers to provide best practice input throughout the opportunity and project lifecycle:
  • Scope Reviews
  • Project Charter Reviews
  • External (DAS) Project Review
  • Conduct a rolling programme of internal project reviews
  • Get-Well Planning
  • Post Implementation Reviews
  • Undertake portfolio risk analysis to ensure focus on the high risk projects

Reporting and Tracking

  • Governance & Compliance
    • Fostering pragmatic adoption of the Teradata Governance Policy
    • Conducting TD Governance Policy awareness sessions for Consultants, Project Managers and Engagement Managers
    • Auditing compliance with the TD Governance Policy at a project and country level
    • Reporting Compliance information to management
    • Conducting Project Audits on a rolling basis
  • Project Reporting
    • Collating, interpreting and publishing key Project Metrics in a monthly DA report
      • Risks and Issues
      • Trend identification
      • Overall RAG status (project level and summary)
      • Baseline, EAC, ETC
      • Financial status / Earned Value
      • Milestone status
      • Risk Contingency status
      • Cost of Quality issues
      • Hot Customer Projects (escalations)
    • HIP Identification and Reporting
  • Supporting ePMO
  • Communicate correct use of Teradata PM artefacts and documents
  • Ensure PMs maintain project repositories for all projects from opportunity through to closure
  • Support project managers through in-house consultancy services 

Successful candidates will have the following profile: Consulting Competency 

  • Exceptional prioritisation skills to balance key priorities and make decision to drive Teradata forward
  • Maintains a clear focus and is delivery orientated
  • Decision-Making — Ability to use logical sound judgment and experience to determine the appropriate course of action based on scenario, procedures, and guidelines for a given situation
  • Problem-Solving — Gather and use information needed to develop effective solutions to problems or situations
  • Influencing Others — Ability to assert ideas and persuade others to commit to action. Builds trust and demonstrates integrity in all circumstances
  • Conflict Management and Negotiation — Ability to come to sound agreements with internal counterparts where there is disagreement or differences in interest.
  • Communications — Communicates effectively at all levels, with Teradata personnel internal and external to the project management team. Communications effectively in the English language with excellent written and good spoken English skills
  • Strategy – be able to align the Teradata strategy and APAC leadership vision to the DO team and input to these visions and roadmaps 

Experience

  • Extensive knowledge of delivery tools and techniques
  • Experience in Bid Management and Project Management
  • Recognised Project Management Qualification
  • Knowledge and experience of Microsoft packages, including Excel, Project, PowerPoint, PowerBI and Word

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CountryEEOText_Description:

City: North Sydney

State: New South Wales

Community / Marketing Title: Delivery Assurance Lead

Job Category: Consulting

Company Profile:

Considering COVID-19, we are still hiring but conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home to comply with current safety regulations. These roles will be required to be in the office once it is safe or restrictions are lifted. Read more on our response here: Teradata Response to COVID-19 

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.

Location_formattedLocationLong: North Sydney, New South Wales AU

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