Cloud Onboarding Manager
Location: Prague, Praha CZ
Requisition Number: 208746
Position Title: Project Manager (III)
Teradata Cloud Customer Enablement team helps customers experience a smooth cloud onboarding process. This process is a multi-phase project and need individuals to manage the process who have decent understanding of the public cloud platforms, have experience with cloud migration of enterprise workloads. As a Public Cloud Customer Onboarding Manager, you will be part of a team responsible for the execution of the process to onboard customers into AWS / Google Cloud / Azure. You will execute and improve the steps required to manage cloud onboarding of customer workloads.
You will work closely with our customer facing as well as data migration teams to ensure successful onboarding. You will work cross-functionally with Sales support, Product Management, Engineering, global support teams to ensure a unified customer onboarding experience.
This position can be based in other locations in the EMEA region.
- Lead on-boarding engagements for all our customers to AWS / Google / Azure Cloud Platform
- Work cross-functionally with Customer Success, Professional Services, Engineering, and Product teams to deliver customer on-boarding and provide inputs into onboarding process improvement
- Provide hands on technical guidance to customers during the on-boarding process, including core services related to system architecture & basic connectivity
- Report on status updates & KPIs for all engagements and provide input to improve the process and enhance our customer’s onboarding experience
- Understand cloud system architectures and facilitate discussions around them
- Bachelor's degree in computer science or a related field
- Experience in enterprise consulting
- Experience building, supporting, or migrating public cloud workloads in the enterprise space
- Experience with program management, enterprise technology implementation, strategy development and customer advocacy
- Decent understanding of core system administration tools, basic networking protocols, and Cloud security and compliance
- Cross-functional project management, communication, and stakeholder management skills
- Effective verbal/written communication and presentation skills, including an ability to communicate effectively with a diverse array of stakeholders
Community / Marketing Title: Cloud Onboarding Manager
Job Category: Engineering
Considering COVID-19, we are still hiring but conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home to comply with current safety regulations. These roles will be required to be in the office once it is safe or restrictions are lifted. Read more on our response here: Teradata Response to COVID-19
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Location_formattedLocationLong: Prague, Praha CZ