Senior Technical Writer/Content Developer

Location: Hyderabad, Andhra Pradesh IN

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Requisition Number: 208403

Position Title: Information Engineer (III)

External Description:

Staff Technical Writer / Content Developer

Location: Hyderabad, India

Considering COVID-19, we are still hiring but conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home to comply with current safety regulations. These roles will be required to be in the office once it is safe or restrictions are lifted. Read more on our response here: Teradata Response to COVID-19

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence. 

What’s the opportunity?

We are welcoming a Staff Content Developer to our team of skilled technical communicators and content operation experts, as we form a new team of top talent in Hyderabad to work with our local development teams.

As a lead technical writer at Teradata, you play an important role in the overall user experience by creating crisp and engaging content to help our half a million users efficiently perform their job. Implementing search engine optimization (SEO) techniques, you put the content users seek right at their fingertips. You help connect dots and shape the end-to-end content experience for our modern and streamlined products. 

Responsibilities 

  • Lead content development efforts, including driving schedules and identifying content and staffing needs.
  • Produce top-notch technical content for our users, including Data Scientists, Business Analysts, and developers, guiding them through our solutions seamlessly. Content formats include web-based user guides, programming references, use cases and examples, in-product help, and more.
  • Leverage your content management expertise to ensure our content is created, published, and maintained efficiently.
  • Gain empathy for your audience, learn to understand the tools and environment they are in.
  • Advocate for the end user and collaborate closely with product management, UX, engineering, support, other content-producing organizations.
  • Contribute to evolving our best practices, identify opportunities to improve our content, and make our processes more efficient.
  • As needed, manage cross-functional projects and strategic initiatives. 

Minimum Qualifications

  • A Bachelor’s degree, a technical background, and at least eight years of relevant experience
  • Working experience of content development for enterprise level products, including at least three years of project or other leadership responsibilities.
  • Adept at technical writing with the ability to understand, synthesize, and transform technical concepts and procedures into content that provides users with relevant content in a clear and minimalist fashion.
  • Excellent command of English. We use American English.
  • Experience using DITA XML and a content management system (CCMS). We author using Ixiasoft CCMS and oXygen editor.
  • Exceptional organizational skills and determination to find information, then decide the best way to deliver it to the user.
  • Curiosity, desire, and skills to excel within different areas of content production. You enjoy learning about new technologies, trends, and concepts as they come along.
  • Apt at being simultaneously self-reliant and collaborative. You can take an assignment and run with it. 

Preferred Experience

  • Product experience: Experience using or documenting analytics or database software and applications.
  • Technical knowledge: Python, R, API, SQL, and Cloud platforms like AWS, Azure, and Google Cloud.
  • Developing and publishing web HTML content, following SEO best practices.
  • Developing documentation in an agile environment.

CountryEEOText_Description:

City: Hyderabad

State: Andhra Pradesh

Community / Marketing Title: Senior Technical Writer/Content Developer

Job Category: Engineering

Company Profile:

Considering COVID-19, we are still hiring but conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home to comply with current safety regulations. These roles will be required to be in the office once it is safe or restrictions are lifted. Read more on our response here: Teradata Response to COVID-19 

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.

Location_formattedLocationLong: Hyderabad, Andhra Pradesh IN

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