Senior IT Program Manager
Location: San Diego, California US
Requisition Number: 207051
Position Title: IT Program Management Specialist (V)
The IT Project Management Office is looking for a seasoned, experienced Program Manager with a strong Salesforce.com and/or FinancialForce.com background (preferred). This role will report directly into the head of the Global PMO for IT at Teradata and will focus exclusively on projects that are SFDC and FinancialForce in nature. This position is responsible for successful delivery of large and complex programs/projects through all phases of the Project Management Lifecycle which includes – initiation, planning, development, execution, control & closeout of projects. This individual will support IT and the business as a member of the IT PMO organizing, coordinating and driving technology programs and projects. Managing internal resources and vendors for the successful execution of projects will be key to the role. This individual will provide strategic guidance to teams and other resources in ways that promote the successful outcomes of technology initiatives, utilizing the appropriate approach and tools to meet business and IT expectations. The ideal candidate will be an excellent communicator and leader, comfortable in leading technology centric projects/programs, and have experience in managing staff of different disciplines across business and technology to produce results in a timely manner.
Role and Responsibilities
- Lead strategic IT programs and complex technology projects focusing on Salesforce.com and FinancialForce.com
- Ensure IT programs/projects deliver on commitments
- Define, plan, direct the establishment & execution of a broad range of technical programs/projects, while balancing the competing demands of scope, time, cost, quality, resources and risk
- Plan, organize, lead and monitor the activities of the project team
- Develop detailed work plans, schedules, project estimates, resource plans, and status reports
- Provide project risk analysis and mitigation planning
- Maintain overall control of the schedule, budget and scope
- Create collaborative partnerships and perform stakeholder management with customers, vendors and other teams to achieve project objectives.
- Ensure projects’ objectives/requirements are clear and agreed to by all stakeholders.
- Develop projects’ scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Prepare and manage deliverables (Project Plan, Risk Plan, Communication Plan, etc.) – use deliverables to conduct the project
- Manage the escalation of issues and submit recommendations to executive steering teams to remediate
- Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues weekly
- Update appropriate documentation and project plan to reflect changes in requirements and commitments
- Identify, document and ensure analysis of scope change requests throughout the project lifecycle
- Utilize company release management, change management standards and procedures
- Active participation, in and contribute to, the IT PMO policies and procedures
- Travel as required for successful delivery of initiatives
- BS/BA in business or a technical field with 7 to 10 years of directly relevant experience OR Master’s degree with 5 to 8 years of applicable business experience, with at least five (5) years of experience leading major and/or complex IT programs including at least three (3) years of experience managing large projects in the Salesforce.com domain. Strongly preferred a candidate with deep background in the FinancialForce domain.
- Comprehensive and demonstrable understanding and experience in Agile software development
- PMP certification, SCRUM Master is a plus
- Thorough understanding of project/program management techniques and methods (Scheduling, Resourcing, Cost Management, Scoping, etc.)
- Excellent knowledge of Collaboration tools; working knowledge of program/project management software is a strong advantage
- Outstanding leadership and organizational skills
- Expert managing multiple, simultaneous projects and programs
- Excellent communication skills
- Excellent problem-solving ability
- Ability to address and resolve difficult situations even under time pressure
- Experience managing projects with a global footprint
- Experience collaborating with and supporting business leaders within a large corporate environment
- Demonstrated ability to influence and manage the expectations of stakeholders, team members, management and external partners
- Profound knowledge on business process, business data and related key performance indicators
- Familiarity with diverse systems landscapes and integration needs (i.e. CRM, ERP (Oracle), BI, HCM, Cloud based Infrastructure, SFDC, FF, etc.)
- Demonstrated experience in leading projects for SaaS based technology solutions such as Salesforce, Workday, FinancialForce, Hyperion Planning, Office 365 (O365) is a plus
CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
City: San Diego
Community / Marketing Title: Senior IT Program Manager
Job Category: IT
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Location_formattedLocationLong: San Diego, California US