Senior Business Systems Analyst, Marketing

Requisition Number: 206176

External Description:

The Senior Business Systems Analyst - Marketing, reporting to the Director of Sales & Marketing technology, will be accountable for delivering technology-enabled solutions in support of the Teradata marketing roadmap. Teradata is under-going transformational change of the organization, processes, and systems. After a recent Eloqua implementation, the Marketing team continues to innovate by taking Aprimo to the cloud, modifying the technology to support the content lifecycle, and improving the social listening/advocacy tools within the Marketing technology stack. We desire an experienced BSA to help drive us forward in the marketing space.

Essential Duties & Responsibilities

• Responsible for partnering with the Marketing organization to gather requirements, facilitate of business process discussions, solution design and documentation, application configuration, testing, and end-user support.
• Provide direction and leadership in promoting and implementing best practice solutions for both business process and technology.
• Partner with our managed service provider and vendors to proactively address problems and troubleshoot production issues.
• Contribute to the delivery of recurring platform releases.
• Provide marketing technology subject-matter expertise for projects spanning multiple business units and technologies.
• Contribute to and assist in managing the roadmap for marketing technology.

Qualifications and Experience

• Minimum of five (5) years of BSA experience supporting marketing technology (Marketing Automation Platform, Data Management Platform, Digital Asset Management, Content Management, Customer Relationship Management) in a complex, publicly-traded, global organization.
• Experience with core marketing platforms such as Eloqua, Celebrus, and Aprimo a huge plus.
• Experience with social marketing applications such as Sprinklr and Everyone Social a plus.
• Success using agile principles to deliver great business outcomes through technology.
• Demonstrated ability to partner closely with the Marketing business unit.
• Demonstrated experience working with a managed service provider to partner on delivery and production support.
• Demonstrated experience with global teams.
• Proven ability to continuously improve outcomes and processes.
• Strong written, verbal, and listening communication skills: articulate and effective communicator and presenter, able to describe complex problems and solutions in understandable terms; ability to frame communications to a diverse set of stakeholders.
• Effectively use data to make better decisions.
• Ability to establish and manage priorities in a fast-paced environment.
• Proven ability to execute swiftly without compromising quality.
• Exhibits acute business acumen and understanding of organizational issues and challenges.

Education & Special Training

• Bachelor’s degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or equivalent, required.
• Master's degree in CS, CIS, MIS, or related disciplines, or MBA, is preferred.

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

City: San Diego

State: California

Community / Marketing Title: Senior Business Systems Analyst, Marketing

Job Category: IT

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: San Diego, California US