Role: Intern
 
Job Location   : Hyderabad
The role provides hardware and software first level technical support within the “Teradata Customers Services” (TCS) department of the Teradata division. This position requires 7 X 24 availability and willingness to work in shifts.
 
Responsibilities include but are not limited to; software and firmware, application upgrades, system analysis, customer satisfaction, asset management, change control pre-work documentation and individual development for mission critical customer support. 
 
SKILLS & ATTRIBUTES
·       Clear understanding of contractual policies and development.
·       Using verbal and written communication skills, to prepare and deliver presentations when required.
·       Strong oral and written skills.
·       Excellent interpersonal skills.
·       Strong facilitation and team skills.
·       Perform simple to complex analyses with the use of a personal computer. Flexibility in a multi-managed working environment.
 
MINIMUM REQUIRED QUALIFICATIONS
·       Associates degree in Computer Science or an electronics technology discipline
·       Conceptual understanding of Intel-based computer hardware architectures
 
PREFERRED QUALIFICATIONS
·       Bachelor’s degree in Computer Science or an electronics technology discipline or equivalent experience
·       Experience in Host software (MVS, VM etc)
·       Advance knowledge of Teradata, Linux, UNIX, Windows, mainframe operating systems (VM/MVS, etc.)
·       Teradata Database experience
·       Teradata Certification
·       Advance knowledge of disk array architecture