Location: MUNICH, Bavaria DE
Requisition Number: 204784
Position Title: Renewal Specialist (II)
Contract Manager (m/f/d)
We are looking for someone with strong relationship management skills who wants to be on the bleeding edge of analytics technology to join our team as a Teradata Contract Renewals Manager. In this role, you’ll provide end-to-end contract management, sales support, account maintenance, reporting and more. Supporting the life-cycle of all contracts, you will own, drive and lead the renewal process in collaboration with internal stakeholders. You will play a critical role in promoting first-class customer experience and building long-term business relationships on behalf of the enterprise.
- Develop, maintain and provide reporting to drive the continuous improvement of the contract management process
- Negotiate and execute renewal contracts in partnership with sales and legal to meet customer goals - Identify, manage and report risks as early in the process
- Maintain an accurate Salesforce.com rolling 5 quarter pipeline related to the renewal business
- Oversee hardware and software product licensing and third-party royalty entitlement
- Primarily manage and contribute to Customer Relationship Management, Annual Recurring Revenue Operations, Product Licensing, and Customer Information System support
- Bachelor’s degree in Finance, Accounting, Business or related field
- Experience in a customer sales support or support planning role utilizing Salesforce.Com
- Working knowledge of ERP Install Base and Contracts for Services environments
- Experience working with large data sets to provide analysis, forecasting and ad hoc information
- Advanced proficiency with Microsoft Office (Excel, Access, Word and PowerPoint)
- Proficient German and English language skills plus native-level of one further European language (French, Spanish, Italian or Russian)
If you’re detail-oriented and an excellent team player, we want to hear from you! Submit your application and if there is a match, our hiring team will be in touch.
Community / Marketing Title: Renewal Manager
Job Category: Customer Support
Considering COVID-19, we are still hiring but conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home to comply with current safety regulations. These roles will be required to be in the office once it is safe or restrictions are lifted. Read more on our response here: Teradata Response to COVID-19
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We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.
Location_formattedLocationLong: MUNICH, Bavaria DE