Technical Delivery Manager with French

Location: Prague, Praha CZ

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Requisition Number: 204423

Position Title: Glob Deliv Ctr Consultant (III)

External Description:

The GDC MS TDM role will be accountable for technical delivery from GDC and building Project / engagement specific delivery capabilities within team. For project escalations & resource related issues GDC TDM will be the primary point of contact for the SM / SEM(s).

Core Skills:

  • Ensure project is being administered in accordance with the SOW, PnL and SLA
  • Should be well versed to pro-actively identify GDC service delivery risks and create mitigation plan
  • Production deliverables should be achieved utilizing CMP - standardized best practices
  • Project reporting, project reviews and audits are conducted as specified
  • Should have knowledge of ITIL framework
  • Should have experience working with any of the following
    • Teradata
    • ETL & BI tools - Informatica / Datastage / Ab-Initio / Cognos / MicroStrategy / Business Objects
    • Open Source - Cloudera / Hortonworks
    • Cloud - AWS / Azure / Intellicloud
  • Should have good Presentation and Communication skills
  • Should have exposure to Pre-sales activities

Job Description / Responsibilities / Requirements:

  • Assembles project delivery teams, appoints team leaders, balancing mix and skills sets of associates to meet project
  • Ensure the smooth ongoing project execution of the production engagement phase through the maintenance of regular status meetings and reports, and by soliciting continuous feedback from SEM
  • Reviewing the SOW contracts, suggesting the changes as appropriate and giving the feedback to SEM / SAM
  • Implementing and maintaining CMP & SDA on respective projects using Team leads. Participate in CMP & SDA reviews/Audits
  • CMP Dashboards to be filled by TDMs.
  • Track roadmaps and check for improvements
  • Weekly tracking of delivery, open issues, baseline metrics, recommendations & value-adds Ensure weekly, monthly and quarterly deliverables are achieved and reviews all customer roadmaps to ensure both tactical and strategic impact can be achieved
  • SDA to be tracked on a weekly basis
  • Escalate to higher stakeholders in timely manner
  • Responsible for team operational schedules, hours of coverage, on call, etc.
  • Monitor the performance of the on-site and offsite resources from the GDC, through proactive project management, issue escalation and reporting
  • Review the work deliverables, status reports on all areas and identify opportunities to improve project deliverables and to implement best practice for changing needs and requirements
  • Ability to encapsulate knowledge for sharing across multiple projects
  • Technical project auditing and risk assessment competencies
  • Ability to mentor and technically guide team leads and team members in the crisis on the project deliverables and meeting the SLAs as per the Statements of Work
  • Should have excellent problem-solving skills with demonstrated experience managing and resolving work requests, tracking incidents and issues, and escalating technical problems for Permanent resolutions
  • Pro-active identification of process improvements, automation possibilities, if any, technical delivery risks and provide probable solution
  • Ensure that the Teradata Environment supports the customer’s goals and objectives, in compliance with a defined Statement of Work and associated Service Level Agreement.
  • Ensure processes are in place for SLA measurement and reporting
  • Provide periodic reporting and presentations to Teradata GDC MS Stake holders on the state of the Managed Services project

Travel:

  • Global/Local (Up to 50%, but varies based on client, project or internal activities)

What we offer:

  • World-class technical training within Teradata University
  • Every new hire gets a detailed training plan containing 2 weeks of on-site training about Teradata architecture
  • Relocation bonus (if coming to Prague from abroad)
  • Meal vouchers in the amount of 110 CZK/ day (Teradata contributes 83 CZK/day)
  • Multisport Card
  • 25 days of holiday a year
  • Private medical care
  • Company’s assistance in case of sickness (25% of your gross base salary) in addition to local regulations
  • Life insurance
  • Company’s contribution to the Pension fund (up to 3% of monthly gross salary)
  • Employee referral program (4,000$ USD)
  • Employee stock purchase program
  • A contribution of 300$ USD for a mobile phone of your choice (every 2 years)

CountryEEOText_Description:

City: Prague

State: Praha

Community / Marketing Title: Technical Delivery Manager with French

Job Category: IT

Company Profile:

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.

Location_formattedLocationLong: Prague, Praha CZ

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