System Support Engineer

Requisition Number: 204397

External Description:

Joining Our Organization Is An Opportunity To Bring Your Creative Ingenuity To Work With You
Our organization is a bevy full of innovative and creative people. Fresh and new ways of doing the job are encouraged and nurtured. We will listen to your new ideas on how we can meet the challenge of being successful. Your innovative approaches will not be put into a “suggestion box” that is never reviewed. You will find that we welcome your take on how we can improve and change.

What You’ll Do
As a System Support Engineer for Teradata, you will provide hardware and software support for Teradata customers, including reactive (resolving issues) and proactive work such as system analysis, hardware, and software implementation and upgrades, and account development and planning. You will support large, Linux-based data warehouse and analytics solutions, providing world class service to the world’s largest companies, including 24x7 on-call support with response time and call back commitments.

Interesting Work You’ll Do

• Work directly with the world’s largest companies, supporting mission-critical enterprise data warehouse and analytics solutions
• Support large Linux-based data warehouse and analytics solutions
• Resolve complex hardware and software issues, supported by subject matter experts located throughout the world
• Proactively analyze and update customer systems
• Deliver monthly, quarterly and annual service reviews with customers
• Partner with Sales teams and subject matter experts to identify and implement solutions that produce high-impact insights and tangible value for our customers

Skills and Experiences You’ll Need to Be Successful

• Associates degree in Computer Science, Management Information Systems or an electronics technology discipline or equivalent experience in lieu of degree
• Minimum 5 years’ experience supporting technology solutions in /corporate/ member corporate datacenters within the last 7 years
• Minimum 3 years’ experience with UNIX/LINUX, DBMS, and Networking, within the last 5 years
• Experience working in customer services and/or account management roles
• Reliable transportation to travel to various local and/or long-distance locations
• Ability to work in a virtual environment and self-disciplined fashion
• Ability to lift 50 lbs
• Teradata does not offer employment sponsorship for this position

Ideally, you will also have the following

• Bachelor Degree in IT related field
• Advanced knowledge of Teradata, UNIX/LINUX, Networking, Mainframe, and Virtual Machine environments
• Teradata Database experience
• Teradata Certification
• Advanced knowledge of disk array architecture

Benefits You’ll Enjoy

• Our total compensation approach includes a competitive base salary, 401(k), /strong/ exceptional work/family programs, and medical, dental and disability coverage
• Teradata is an Equal Opportunity/Affirmative Action Employer and commits to hiring returning veterans

You’re given full responsibility, and you bring it to fruition
Your co-workers rely on you to deliver what needs to be done without concern. You take the initiative for your specific tasks and meet deadlines, without supervision. You take ownership of your assigned goals. You will like that we support this self-reliant mindset. Each of our employees takes personal responsibility for getting their job done. We will support you with the infrastructure and the tools you need to be your very best.

If this sounds like you, apply today! Not ready to apply or have questions? Email me at max.krzyzewski@teradata.com for more information. 

 

 

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

City: St. Louis

State: Missouri

Community / Marketing Title: System Support Engineer

Job Category: Customer Support

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: St. Louis, Missouri US