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Technical Consultant

Location: Powai, Mumbai, Maharashtra, India

Notice

This position is no longer open.

Requisition Number: 201164

External Description:

Application Consultant - Campaign Management

Summary

The Application Consultant is responsible for managing and participating in the implementation and the successful deployment of Teradata’s applications with a focus on Campaign, Customer Interactions and real time marketing components.

KEY RESPONSIBILITY AREAS:

  • Ability to develop, communicate and execute implementation project’s work streams strategies and initiatives
  • Provide Business and Technical Consulting Services to support the Teradata Applications
  • Work at client sites and remotely demonstrating the highest level of professionalism and ethics
  • Ability to understand customer needs and recommend the right solutions at the right time
  • Be a trusted advisor to the client’s decision makers by establishing credibility and expertise in Campaign Management, Inbound Marketing and Teradata’s solution offerings
  • Technical and functional product & service understanding, including a willingness to ‘get their hands dirty’ with the software
  • Ability to support Sales Teams in positioning and selling High Value Services to prospect and existing customers
  • Capable of handling discovery consulting sessions with executive business leaders, business analysts, end-users, and IT personnel
  • Knowledge of the enterprise application implementation process, from business requirements through design and prototyping, build and unit tests, Quality assurance and business acceptance phases, deployment and customer care hand-over
  • Broad understanding of governance best practices for digital marketing, data-driven marketing and business intelligence
  • Recommend practice improvements based on lessons learned
  • Participate in knowledge transfer activities
  • Participate and contributes towards development of other Technical Consultants

PERSONAL ATTRIBUTES

  • Leads by example
  • Operates with a sense of urgency
  • Motivated, Innovative and Resourceful
  • Ability to work flexibly in a rapidly changing, ambiguous and often pressure-filled environment
  • Ability to influence and coach others
  • High level of personal integrity
  • Proven high level of initiative, self-motivation and enthusiasm
  • Focuses on results and success, conveying a sense of urgency and driving issues to closure
  • Optimizes use of available resources

Qualifications

MUST HAVE

  • Bachelors in CS/IT or equivalent
  • 3+ years of progressive experience in/around CRM, business intelligence, Web and e-business and advanced analytical environments
  • Strong presentation skills
  • Excellent written and verbal communication skills to create and deliver proposals, presentations, etc.
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Demonstrable competency with Java or a .NET language
  • Experience developing for or maintaining enterprise web applications
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Experience and knowledge of Teradata technologies and solutions; architecture, utilities, tools and applications

 

HIGHLY DESIRABLE

  • Experience and knowledge of CIM (Customer Interaction Manager) and RTIM (Real-Time Interaction Manager) is a plus.
  • Ideal background would include Telecom, Finance and Retail Industry knowledge
  • Experience with inbound marketing is a plus
  • Consulting soft skills in communicating, establishing of strategic direction, influencing others, negotiating skills, operational decision making, problem solving, facilitating and managing meetings, and questioning and probing
  • Have experience in dealing directly with clients, partners and colleagues on an international level

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Powai Mumbai

State: Maharashtra

Community / Marketing Title: Technical Consultant

Job Category: Services

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Powai Mumbai, Maharashtra IN

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