Marketing Operations Specialist
Location: San Diego, California US
Requisition Number: 203418
Position Title: IT Sr Systems Analyst (II)
The Marketing Technology Business Systems Analyst, reporting to the Director/Senior Manager of Sales, Professional Services, & Marketing technology, will be accountable for delivering technology-enabled solutions in support of the Teradata marketing roadmap. Teradata is under-going transformational change of the organization, processes, and systems. After a recent Eloqua implementation, the Marketing team continues to innovate by taking Aprimo to the cloud, modifying the technology to support the content lifecycle, and improving the social listening/advocacy tools within the Marketing technology stack. We desire an experienced BSA to help drive us forward in the marketing space.
Essential Duties & Responsibilities
- Responsible for requirements gathering, facilitation of business process discussions, solution design and documentation, application configuration, testing, and end-user support.
- Provide direction and leadership in promoting and implementing best practice solutions for both business process and technology.
- Partner with our managed service provider and vendors to proactively address problems and troubleshoot production issues.
- Contribute to the delivery of recurring platform releases.
- Provide marketing technology subject-matter expertise for projects spanning multiple business units and technologies.
- Contribute to and assist in managing the roadmap for marketing technology enhancements.
Qualifications and Experience
- Minimum of five (5) years of BSA experience supporting marketing technology (Marketing Automation Platform, Data Management Platform, Digital Asset Management, Content Management, Customer Relationship Management) in a complex, publicly-traded, global organization.
- Experience with marketing automation systems- Eloqua a huge plus
- Experience with Celebrus and/or Aprimo a plus
- Knowledge of Salesforce or other CMS Systems
- Success using agile principles to deliver great business outcomes through technology.
- Demonstrated experience working with a managed service provider to partner on delivery.
Education & Special Training
- Bachelor’s degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or equivalent, required.
- Master's degree in CS, CIS, MIS, or related disciplines, or MBA, is preferred.
CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
City: San Diego
Community / Marketing Title: Marketing Operations Specialist
Job Category: IT
Considering COVID-19, we are still hiring but conducting virtual interviews to keep our candidates and employees safe. Many roles will be temporarily remote or work from home to comply with current safety regulations. These roles will be required to be in the office once it is safe or restrictions are lifted. Read more on our response here: Teradata Response to COVID-19
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Location_formattedLocationLong: San Diego, California US