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Service Now Developer

Location: Lahore, Punjab, Pakistan

Notice

This position is no longer open.

Requisition Number: 203416

External Description:

Islamabad or Lahore

Responsibilities

  • Serve as a subject matter expert and member of the ServiceNow developer team responsible for analysis design development and implementation of modules and applications on Teradata’s SN platform.
  • Gather and evaluate user requirements to build professional and effective user interfaces and interface elements such as menus, tabs, widgets, navigation and search fields.
  • Develop UI mockups and prototypes that clearly illustrate how an interface will function and what it will look like.
  • Configure, develop, implement and maintain multiple ServiceNow modules including, but not limited to: Incident Management, Request Management, Knowledge Management, Service Portal, Service Catalog and Change Management.
  • Configure and customize ServiceNow applications, including creating workflows, writing JavaScript and managing user access.
  • Continuously analyze requirements and current procedures in order to improve system capabilities.
  • Analyze, troubleshoot and fix system issues as well as respond to and resolve operational support tickets.
  • Proactively maintain technical and functional knowledge applicable to the ServiceNow platform.
  • Actively engage in system testing including writing test cases and creating and utilizing automated test scripts.

Qualifications

  • 5+ years of hands-on experience in ServiceNow including development, configuration, integration, implementation and release management.
  • Deep understanding of system, ITOM and ITSM core configurations in ServiceNow.
  • ServiceNow Certified Application Developer a plus
  • Deep understanding of core ITSM concepts; ITIL-intermediate certification a plus
  • Proficient in JavaScript, Java and HTML.
  • Experience integrating 3rd-party software and APIs with ServiceNow using REST
  • Experience working within an Agile/Scrum/DevOps environment.

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Islamabad

State: Islamabad

Community / Marketing Title: Service Now Developer

Job Category: Consulting

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Lahore, Punjab PK

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